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heme 2
ch 8&9 special needs and adult ed
| Question | Answer |
|---|---|
| Qualified interpreters, hearing aids, TDD, computer aided transcription are all | auxiliary aids to assist in communication |
| ADA | Americans with Disabilities Act |
| Examples of accessible design would be | adequate handicapped spaces; wheelchair ramps; lower service counters; wider doorways and elevators |
| LEP | limited English proficiency |
| this term incorporates several variables including ethnicity, race, and religious beliefs | cultural diversity |
| consider direct eye contact to be respectful | western civilization and latin countries |
| may consider eye contact to be offensive | Asians and Middle Easterners |
| this culture considers it offensive to be touched by the opposite sex | Middle Eastern |
| native language of the deaf in the US | ASL |
| this culture considers it offensive to be touched by the opposite sex | Middle Eastern |
| ASL | American Sign Language |
| whenever a guide dog has this on he is considered to be working | harness |
| whenever a guide or companion dog is working you should never | pet, speak to or try to feed the dog |
| a dog wearing a harness is usually a guide dog for the | blind |
| a guide dog for the hearing impaired will have an | orange leash |
| when leading a blind person you should | allow the person to hold onto to you and walk a few steps ahead of them |
| most seniors like to be addressed by | Mr. or Mrs. |
| a deterioration of intellectual functioning that affects the persons memory | dementia |
| barriers to adult education may include | money; time; interest; child care; transportation |
| type of learner that likes to read and look at picutres | visual |
| type of learner that likes to listen | audio |
| type of learner that learns by touching, holding and doing | tactile |
| a variety of types of questions that draw the patient into the conversation | adaptive questioning |
| simple repetition of the information | echoing |
| a way to identify with the patients feellings | empathy |
| lets the patient know that you consider his feelings to be legitatmate | validation |
| reassure the patient to alleviate stress and anxiety | reassurance |
| restate the material | summerization |
| nonverbal communication includes | eye contact; body language and active listening |
| information to include when educating a patient about medication | use of the drug; directions for taking the drug; common side effects; contraindications; economic information |
| community resources may include | adult day care; transportation services; PT and OT; support groups |