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Chapter 9: TeleTech
Chapter 9: Telephone Techniques( Volcabulary Words) Medical
| Term | Definition |
|---|---|
| Diction | The choice of words and phrasing speech or writing |
| Enunciation | The act of pronouncing words |
| Inflection | A change in pitch |
| Jargon | Special words, Only a particular profession would understand |
| Salutation | A greeting |
| STAT | Immediately |
| Screen(Screening Calls) | Protection, Shields |