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Chapter 2

QA & Legal Issues

TermDefinition
assault act or threat causing another to be in fear of immediate battery.
battery intentional harmful or offensive touching of, or use of force on,another person w/o consent or legal justification. Legal justification would be when mother gives permission to have blood drawn from her child.
breach of confidentiality failure to keep privileged medical info private.
civil actions between 2 private parties suing for monetary damages.
GLPs Good Laboratory Practices dev by CLIAC, 10 recommendations for COW labs-not mandatory.
fraud deceitful practice or false portrayal of facts, by words or conduct, often to obtain money or property. Ex: billing for services that have not been provided.
due care level of care a person of ordinary intelligence and good sense would provide under the given circumstances.
discovery Formal process in litigation involving taking depositions and interrogating parties involved.
QA Quality Assurance-program to guarantee quality patient care by tracking outcomes thru scheduled reviews for all processes used.
quality indicators guides used to monitor all areas of patient care.
respondent superior Latin: let the master respond. Employers must answer for damages their employees cause if employee working within scope of employment and has had proper training.
plaintiff Injured party in a claim.
CLSI Clinical & Laboratory Standards Institute.
vicarious liability law imposed by law on one person for acts committed by another. Ex: contractor acting on behalf of employer based on the contract between them.
QC Quality Control.
defendant Person(s) whom against a complaint is filed.
statute of limitations Length of time injured person is permitted to file lawsuit. usually starts 1.day act was committed 2.when the injury was/should have been found by reasonably alert patient 3.day dr/patient relationship ends 4.minors-when minor reaches age of majority
QSE Quality System Essentials-12 basic components, used to develop quality mgmt process,universal -applied to simple or complex operations, requires process policies procedures to be written and monitored. Preanalytical Analytical Postanalytical
standard of care Normal level of skill and care health care practitioner would be expected to practice to provide due care to a patient.
invasion of privacy violating ones right to be left alone.
threshold values must have for all Quality Indicators-level of acceptable practice where quality patient care cant be assured. Ex-ER vs. Lab contaminated draws.
informed consent voluntary and competent permission for medical procedure test or medication.
CMS Center for Medicare and Medicaid Services - agency that manages these federal healthcare programs.
malpractice negligence committed by professional (licensed nurse, physician, etc).
CQI continuous quality improvement -ongoing effort to improve the quality of service.
tort wrongful act, other than breach of contract, committed against one's person, property, reputation or other legally protected right.
negligence Failure to exercise due care, doing something a reasonable person would or would not do.
delta check comparing current results of a lab test with previous results for the same test on same patient -makes sure equip functioning correctly and w/i guidelines.
NSPGs National Patient Safety Goals-part of overall CQI requirements for accreditation. voluntary non-govt agency oldest and largest healthcare standard-setting body in nation.
deposition when one party questions another under oath while court reporter records every word.
Res ipsa loquitur Latin-let the thing speak for itself. when a breach of duty is so obvious that no further explanation is needed.
Created by: MissSandy
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