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Chapter 1
History and Basics
| Term | Definition |
|---|---|
| AHCCCS | Arizona Health Care Cost Containment System |
| APC | ambulatory patient classification |
| case manager | person who coordinates medical services on behalf of a patient. |
| certification | Evidence that a particular individual has mastered fundamental competencies in a particular technical area. |
| CLIA '88 | Clinical Laboratory Improvement Amendments of 1988. |
| CMS | Center for Medicare and Medicaid Services |
| communication barriers | bias/personalized filters that are major obstructions to verbal communication. |
| CPT | current procedural terminology codes |
| exsanguinate | remove all blood from body |
| HIPAA | Health Insurance Portability and Accountability Act |
| HMO | Health Maintenance Organization |
| ICD-9-CM | International Classification of Diseases - 9th Edition - Clinical Modification |
| IDS | Integrated healthcare Delivery System |
| kinesic slip | when verbal and non-verbal queues don't match. |
| kinesics | study of non-verbal communication. |
| MCOs | Managed Care Organizations |
| Medicare | federally funded health care program for those over 65 and to disabled. |
| Medicaid | federal and state funded program providing medical assistance to low income Americans. |
| MLS | Medical Laboratory Scientist |
| PHS | public health service |
| phlebotomy | incision into vein for purpose of drawing blood. |
| polycythemia | disorder involving overproduction of red blood cells. |
| PPOs | Preferred Provider Organization. |
| primary care | care from a general physician who assumes ongoing responsible for maintaining patients health. |
| proxemics | the study of an individual's concept and use of space. |
| reference laboratories | large independent laboratories that receive and test specimens from many different facilities. |
| secondary care | care by a specialist who can perform out-of-the-ordinary procedures in outpatient facilities. |
| tertiary care | highly complex care and therapy services from drs in a hospital or overnight facility. |
| third-party payer | an insurance co. or govt agency that pays for healthcare on behalf of a patient. |
| PHI | protected health information |
| EDTA | anti-coagulant that is added to tubes to prevent clotting. Ethylene-Diamine-Tetra-Acetic Acid. |