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MOPS
Appointment Scheduling Definitations
| Question | Answer |
|---|---|
| Triage | Responding & prioritizing request for immediate care & treatment. |
| Tickler File | A chronological file used as a reminder. |
| Stat Report | An immediate report (At Once). |
| Socioeconomic | Relating to social & economic factors. |
| Proficiency | Competency as a result of training & practice. |
| No-Show | Person who fails to keep an appointment without notice. |
| Matrix | A base which to build on. |
| Intermittent | Coming & Going at intervals. |
| Interaction | A two-way communication. |
| Integral | Essential, being an indispensable part of a whole. |
| Expediency | A situation requiring haste or caution. |
| Disruption | A breaking down or upset. |
| Established Patient | Patients who are returning to the office who have previously been seen by the doctor. |
| Interval | Space of time between events. |
| Prerequisite | Something that is necessary before coming to a completion or to carry out a function. |