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Stack #184737
Medical Reimbursements and HIPAA
Question | Answer |
---|---|
T/FThe exchange of data in a standardized format through computer connections is known as electronic data interchange. | True |
T/FAn installed firewall and antivirus software helps maintain computer security. | True |
T/FThere is standardization of format for the EOB document for all private insurance carriers. | False |
T/FIn any type of overpayment situation, always cash the third-party payer's check and write a refund check payable to the originator of the overpayment. | True |
T/FAn official appeal may be made either by telephone or in writing.An official appeal may be made either by telephone orin writing. | False |
T/FThe highest level of a Medicare redetermination is with an administrative law judge. | False |
T/FInformation provided on the patient registration form will prove critical to any billing and collection efforts. | True |
T/FA collection of 80% to 85% should be a goal for the practise administrator in charge of collections in the physician's office. | False |
T/FWhen a physician offers a discount, it must apply to the total bill, not just the portion that is paid by the patient. | True |
T/FIn most situations, both private insurers and the federal government ban waiving the copayment portion of the patient's fee. | True |
T/FA medical practise cannot refuse to let an established patient see the doctor because of a debt. | True |
T/FOne person or one department should handle all billing questions. | True |
T/FA patient has a $600 balance and agrees to a payment plan 0f $100 in six installments. If he/she skips the third installment and sends in $25 the following month, the physician can send the account to collections. | True |
T/FAccording to the FDCPA, debtors can never be contacted at work. | False |
T/FInsurance billing specialists who handle checks or cash should be bonded and insured. | True |
T/FUCR system stands for usual, customary, reasonable where reimbursement is based on the lower of the UCR fees. | True |
T/FThe adjustment factor for regional overhead and malpractise costs is referred to as the conversion factor. | False |
Insurance claims transmitted electronically are usually paid in? | 2 weeks or less |
The employer's identification number is assigned by? | The IRS |
Back-up copies of office records should be stored? | Away from the office. |
If a payment problem delevops with an insurance company and the company ignores claims and exceeds time limits to pay a claim, it is prudent to contact the? | State Insurance Commissioner. |
When receiving payment from a private insurance carrier, check the amount of payment on the EOB with the? | Patient's financial accounting record or copy of the CMS-1500 Form. |
A follow-up effort made to an insurance company to locate the status of an insurance claim is called a/an? | Inquiry or Tracer. |
When downcoding occurs, payment will? | Be less. |
The first level of appeal in the Medicare program is? | Redetermination. |
Cash flow is? | The ongoing availability of cash in the medical practise. |
What does the insurance billing specialist need to monitor to be able to evaluate the effectiveness of the collection process? | Accounts Receivable |
What should be done to inform a new patient of office fees and payment policies> | Send a patient information brochure; send a confirmation letter; discuss fees and policies at the time of the initial contact. |
The reason for a fee reduction must be documented in the patient's? | Medical Record |
The most common method of payment in the medical office is? | Personal check. |
Messages included on statements to promote payment are called? | Dun Messages. |
The first telephone call to the patiens to try to collect on an account should be made? | After there is no response from the third statement. |
What is the name of the act designed to address the collection practises of third-party debt collectors and attorneys who regularly collect debt for others? | Fair Debt Collection Practises Act. |
When writting a collection letter? | Use friendly tone and ask why payment has not been made. |
The part of the legal system that allows laypeople to settle a legal matter without the use of an attorney is the ? | Small Claims Court. |
Resource Based Relative Value Scale (RBRVS) was developed to? | Distirbute medical dollars more equitably and control escalating costs. |
(WB) A combination of letters, numbers, or symbols that each individual is assigned to access the computer system is called a/an? | Password |
An automatic log-off that prevents unauthorized users from accessing a computer is a/an BLANK safeguard? | Technical |
Monitoring the activities of insurance companies and making sure that the interests of the policyholders are protected is the job of the insurance BLANK? | Commision. |
An insurance claim is pending because of the need for additional information is also referred to as being in BLANK? | Suspense. |
Generally, if a bill has not been paid, the physician rebills the patient every BLANK? | 30 days. |
The unpaid balnace due from patients for services that have rendered is called BLANK | Accounts Receivable. |
The patient information registration for should be updated at least every BLANK months? | Six |
A formal regulation or law setting a time limit on legal action is known as BLANK? | Statue of limitations. |
A patient who owes a balance on his/her account and moves and leaves no forwarding address is called a BLANK? | Skip. |
A/an BLANK is a claim on the property of another as security for a debt. | Lein. |
The three kinds of information system safeguards are? | 1) Administrative; 2) Technical; 3) Physical. |