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PE Ch 2

Phlebotomy Essentials Ch 2

Assault Act or threat causing another to be in fear of immediate battery
Battery Intentional offensive touching or use of force without consent or leagal justification
Breach of confidentiality Failure to keep privileged medical information private
Civil action Legal actions in which the alleged injured party sues for monetary damages
CLSI Organization that develops voluntary standards and guidelines for the laboratory (specific to labs and laboratory procedures0
CMS Federal agency that administers the CLIA
CQI Program designed to nationally standardize measurements of performance
Defendant Person against whom a complaint is filed
Delta check Compares current lab test results with previous results for the same test on the same patient
Deposition When one party questions another under oath with a court reporter present
Discovery Formal process in litigation that involves taking depositioins and interrogating parties involved
Due care Level of care a person with good sense provides under given circumstances
Fraud Deceitful practice or false portrayal of facts either by words or by conduct
GLPs Practices that emphasize quality assurance when in any laboratory setting
Informed consent Implies volunatry and competent permission for a medical procedure, test or medication. Need information re method, risks and consequences of procedure before consent
Invasion of privacy Violation of one's right to be left alone
Malpractice Type of negligence implying a greater standard of care was owed to the injured person (committed by a professional)
Negligence Failure tro exercise due care, the level of care that a person of ordinary intelligence and good sense would exercise
NPSGs Safety practices for protecting patients and advancing quality care (from Joint Commission)
Plaintiff Injured party in the litigation process
QA Overall process that established policies and procedures for assured quality. Tracks outcomes through scheduled reviews looking at appropriateness, applicability and timeliness of patient care.
QC A component of a CQI program that is a form of procedural control
QSE A core set of systems essentials for quality outcomes
Quality Indicators Guides used to monitor all areas of patient care. Must be measurable, well defined, objective, specific and related.
Respondeat superior Latin phrase meaning "let the master respond"
Standard of care Level of care and skill that provides due care for patients
Statute of limitations Length of time after alleged injury in which a lawsuit can be filed
Threshold values Level of acceptable practice beyond which quality care cannot be assured
Tort Wrongful act committed against one's person, property, or reputation
Vicarious liability Liability imposed on one person for acts committed by another (ex. Hospital sued for error of phleb)
data information collected for analysis
minor any person who has not reached the age of majority
breach failure to observe a law or promise
NAACLS National agency that accredits lab programs
medicare provides healthcare to person over 65 years of age
number of QA recommendations for COWs 10
CLIA Federal rules and regulations for all diagnostic labs
TAT turnaroundd time
incidents events or minor conflicts
Sentinel events This is an early warning policy to help healthcare organizations identify unfavorable actions and takes steps to prevent them
Indicators Measurable, objective guides established to monitor all apects of patient care
Safety manual describes the chemical, electrical, and radiation safety for the laboratory
Joint Commission Voluntary agency that establishes standards for the operation of hospitals and other health-related facilities and services
NSPGs for clinical laboratory Idenify patients correctly, improve staff communication, prevent infection
Created by: rslagter



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