Patient Scheduling Word Scramble
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Question | Answer |
Inner City Health Care reserves 9am to 12pm on Thursday morning for walk-in patients who are seen on a first-come, first-served basis within that time frame. | Open hours |
Schedules Mary O'Keefe for a 1pm appointment and Martin Gordon for a 1pm appointment with Dr. Winston Lewis. | Double Booking |
Forgets his third appointment with the doctor | no-show |
Vaccinations are scheduled every 10 minutes from 10am to 12:20pm on Mondays; Tuesday office hours are reserved for new patients only. | Clustering |
Three patients are scheduled to receive treatments in the first half hour of every hour. | Wave Scheduling |
Dr. King prefers to see patients for regular gynecologic examinations in consecutive appointments from 8:30am to 11:30am and patients who are pregnant from 1pm to 3:30pm. | Practice-Based scheduling |
CMA asks patient a series of screening questions to ascertain the nature, extent, and urgency of his condition. | Triage |
the doctor prefers that two or more patients be scheduled at 30 or 60 minute intervals on a continuous basis throughout the day. | Stream Scheduling |
The doctor schedules three patients at the beginning of each hour for comprehensive examinations, followed by single appointments every 10 to 20 minutes during the rest of the hour for quick, follow-up procedures. | Modified Wave Scheduling |
CMA uses empty or unscheduled periods for dictation or processing paperwork. | Slack Time |
Typical scheduling time for patient consultation? | 45min |
typical scheduling time for Established patient routine follow-up | 15min |
typical scheduling time for New patients | 30min |
typical scheduling time for complete physical examination | 45min |
typical scheduling time for cold/flu symptoms | 15min |
typical scheduling time for vaccination | 15min |
What are the six variables involved in the process of scheduling appointments for patients and other visitors to the ambulatory care setting? | Urgency of appointment, wether the appointment has a referral, recording methods for new and established patients, implemantation of check-in, cancellation, and rescheduling, use of reminder system, visits from medical supply. |
what are seven scheduling styles? | Open hours, double booking, clustering, wave scheduling, motified wave scheduling, stream scheduling, practice-base scheduling. |
One principal above all else in scheduling for the office is? | flexibility |
The type of scheduling that requires visits to be set up around patients with specific chronic aliments? | group appointments |
How many missed appointments before the physician will review the patient's record and could terminate care? | three |
Created by:
Seanmorrone
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