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POBF Lesson 1.01 Test

Enter the letter for the matching Definition
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1.
Detached
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2.
Specificity (Target Audience)
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3.
Involved
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4.
Assertive Communication Style
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5.
Defensive
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6.
Impact Evaluation
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7.
Verbal
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8.
Analyzers
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9.
Reflection
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10.
Passive Communication Style
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11.
Strategy (Target Audience)
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12.
Controllers' Non-verbal Behaviors
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13.
Socializers' Non-verbal Behaviors
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14.
Objective
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15.
Professional
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16.
Analyzers' Non-verbal Behaviors
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17.
Research (Target Audience)
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18.
Aggressive Communication Style
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19.
Customer
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20.
Collaborators
A.
very anxious to challenge or avoid criticism.
B.
serious thought or consideration.
C.
AGGRESSIVE COMMUNICATION is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others.
D.
Cautious, logical thinkers, soft spoken, monotone voice, limited eye contact, limited facial expressions
E.
Helps connect to your target audience
F.
Direct, prefer to be in control, sense of urgency, louder volume and express limited to no emotion
G.
Know your target audience
H.
Allows you to talk to more than one group
I.
assesses the changes that can be attributed to a particular intervention, such as a project, program or policy, both the intended ones, as well as ideally the unintended ones.
J.
aloof and objective.
K.
spoken rather than written
L.
a person who works jointly on an activity or project; an associate.
M.
a person engaged or qualified in a profession.
N.
difficult to comprehend
O.
the ability to express positive and negative ideas and feelings in an open, honest and direct way.
P.
a person or device that analyses given data
Q.
a goal.
R.
a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs
S.
Outspoken, quick to make a decision, assertive, fast talker, express how they're feeling through gestures, facial expressions and tone.
T.
a person or organization that buys goods or services from a store or business.
Type the Term that corresponds to the displayed Definition.
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21.
say or pronounce clearly.
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22.
agree with a sentiment or opinion.
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23.
Pursuing an occupation or activity at a particular place or in a particular way.
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24.
the expression of disapproval of someone or something based on perceived faults or mistakes.
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25.
accepting or allowing what happens or what others do
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26.
method for judging the worth of a program while the program activities are forming
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27.
Know what they need to hear
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28.
the customary code of polite behavior in society or among members of a particular profession or group.
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29.
not involving or using words or speech.
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30.
offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments

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