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POBF Lesson 1.01

Vocab

TermDefinition
Abbreviation A shortened form of a word or phrase.
Active Pursuing an occupation or activity at a particular place or in a particular way.
Aggressive Communication Style AGGRESSIVE COMMUNICATION is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others.
Analyzers a person or device that analyses given data
Analyzers' Non-verbal Behaviors Cautious, logical thinkers, soft spoken, monotone voice, limited eye contact, limited facial expressions
Assertive Communication Style the ability to express positive and negative ideas and feelings in an open, honest and direct way.
Brainstorming group discussion to produce ideas or solve problems.
Collaborators a person who works jointly on an activity or project; an associate.
Collaborators' Non-verbal Behaviors Appear relaxed, ask a lot of questions, have a win-win attitude, hesitant to make decisions and highly emotional with an expressive tone
Constructive Criticism offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments
Controllers a person or thing that directs or regulates something.
Controllers' Non-verbal Behaviors Direct, prefer to be in control, sense of urgency, louder volume and express limited to no emotion
Criticism the expression of disapproval of someone or something based on perceived faults or mistakes.
Customer a person or organization that buys goods or services from a store or business.
Customer Relations (Customer Service) relationships that a business has with its customers and the way in which it treats them
Defensive very anxious to challenge or avoid criticism.
Detached aloof and objective.
Enunciate say or pronounce clearly.
Etiquette the customary code of polite behavior in society or among members of a particular profession or group.
Formative Evaluation method for judging the worth of a program while the program activities are forming
Impact Evaluation assesses the changes that can be attributed to a particular intervention, such as a project, program or policy, both the intended ones, as well as ideally the unintended ones.
Involved difficult to comprehend
Need (Target Audience) Know what they need to hear
Non-verbal not involving or using words or speech.
Objective a goal.
Passive accepting or allowing what happens or what others do
Passive Aggressive Communication Style most likely to communicate with body language or a lack of open communication to another person
Passive Communication Style a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs
Process Evaluation focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model
Professional a person engaged or qualified in a profession.
Reflection serious thought or consideration.
Research (Target Audience) Know your target audience
Socializers a person who enjoys mixing socially with others.
Socializers' Non-verbal Behaviors Outspoken, quick to make a decision, assertive, fast talker, express how they're feeling through gestures, facial expressions and tone.
Specificity (Target Audience) Allows you to talk to more than one group
Strategy (Target Audience) Helps connect to your target audience
Sympathize agree with a sentiment or opinion.
Target Audience a particular group at which a product is aimed.
Verbal spoken rather than written
Created by: StagemanT
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