POBF Lesson 1.01 Word Scramble
|
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.
Normal Size Small Size show me how
Normal Size Small Size show me how
| Term | Definition |
| Abbreviation | A shortened form of a word or phrase. |
| Active | Pursuing an occupation or activity at a particular place or in a particular way. |
| Aggressive Communication Style | AGGRESSIVE COMMUNICATION is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others. |
| Analyzers | a person or device that analyses given data |
| Analyzers' Non-verbal Behaviors | Cautious, logical thinkers, soft spoken, monotone voice, limited eye contact, limited facial expressions |
| Assertive Communication Style | the ability to express positive and negative ideas and feelings in an open, honest and direct way. |
| Brainstorming | group discussion to produce ideas or solve problems. |
| Collaborators | a person who works jointly on an activity or project; an associate. |
| Collaborators' Non-verbal Behaviors | Appear relaxed, ask a lot of questions, have a win-win attitude, hesitant to make decisions and highly emotional with an expressive tone |
| Constructive Criticism | offering valid and well-reasoned opinions about the work of others, usually involving both positive and negative comments |
| Controllers | a person or thing that directs or regulates something. |
| Controllers' Non-verbal Behaviors | Direct, prefer to be in control, sense of urgency, louder volume and express limited to no emotion |
| Criticism | the expression of disapproval of someone or something based on perceived faults or mistakes. |
| Customer | a person or organization that buys goods or services from a store or business. |
| Customer Relations (Customer Service) | relationships that a business has with its customers and the way in which it treats them |
| Defensive | very anxious to challenge or avoid criticism. |
| Detached | aloof and objective. |
| Enunciate | say or pronounce clearly. |
| Etiquette | the customary code of polite behavior in society or among members of a particular profession or group. |
| Formative Evaluation | method for judging the worth of a program while the program activities are forming |
| Impact Evaluation | assesses the changes that can be attributed to a particular intervention, such as a project, program or policy, both the intended ones, as well as ideally the unintended ones. |
| Involved | difficult to comprehend |
| Need (Target Audience) | Know what they need to hear |
| Non-verbal | not involving or using words or speech. |
| Objective | a goal. |
| Passive | accepting or allowing what happens or what others do |
| Passive Aggressive Communication Style | most likely to communicate with body language or a lack of open communication to another person |
| Passive Communication Style | a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs |
| Process Evaluation | focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model |
| Professional | a person engaged or qualified in a profession. |
| Reflection | serious thought or consideration. |
| Research (Target Audience) | Know your target audience |
| Socializers | a person who enjoys mixing socially with others. |
| Socializers' Non-verbal Behaviors | Outspoken, quick to make a decision, assertive, fast talker, express how they're feeling through gestures, facial expressions and tone. |
| Specificity (Target Audience) | Allows you to talk to more than one group |
| Strategy (Target Audience) | Helps connect to your target audience |
| Sympathize | agree with a sentiment or opinion. |
| Target Audience | a particular group at which a product is aimed. |
| Verbal | spoken rather than written |
Created by:
StagemanT
Popular Business sets