Administrative Office Procedure
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| Which of the following is the commercial medical insurance intended to cover Medicare deductible, coinsurance and other non-covered items. | show 🗑
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| What is the birthday rule? | show 🗑
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| A person covered under the primary insured's policy is known as a ? | show 🗑
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| show | (220) Obtaining approval for a service through the individuals insurance company by establising that it is a medical necessity.
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| show | Process of ascertaining the amount the insurance carrier will pay for a specific service.
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| show | Process of determining whether a service is covered under the insured person's plan
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| show | A diagnosed and treated health condition that the patient had before obtaining insurance.
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| show | DEDUCTIBLE
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| The authorization given to an insurance company to send insurance payments directly to the provider is known as the | show 🗑
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| Who does MEDICARE PART A provide coverage for? | show 🗑
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| show | (227) Diagnosis-Related Groups are establised by a comparison of patients with medically related diagnoses or treatmetns
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| The pages of the medical record contained within the patients file are the property of the _______? | show 🗑
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| The method of filing used when documentation is placed in order based on the date of occurence is? | show 🗑
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| When using the SOAP method of charting, which of the following belongs to the O section?a)CC:headache b) order of an ECG c) BP:127/82 D) Request for follow-up appointment | show 🗑
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| show | If it is not documented, it was not done
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| show | Date and sign the corrections
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| show | Plan for tests and treatments
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| The medical assistant should attempt to answer all incoming telephone calls by how many rings? | show 🗑
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| The primary purpose of screening telephone calls is to? | show 🗑
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| show | SERACH ENGINE
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| Which item describes the action of arranging information in an electronic file to make the document easier to read? EDITING - FORMATTING - SAVING - PRINTING | show 🗑
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| Which manaual identifies procedural codes for submitting insurance claims? | show 🗑
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| show | RECEIPT
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| show | Workers Compensation
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| show | Accounts Receivable
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| The system used for classifying diseases to facilitate collection of health and information is | show 🗑
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| show | MacHall
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| To insure mail delivery the next day, you would send correspondence via what type of mail? | show 🗑
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| Which of the following does DEBIT mean? a) Total b)Subtract c)Charge d)subtotal e)balance | show 🗑
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| The potion held back from payroll checks for the purpose of paying goverment taxes is known as? | show 🗑
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| show | TRICARE (aka: CHAMPUS)
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| If a policy holder of a 80/20 plan had foot surgery for a total of $3,600.00. How much of this bill is the subscriber responsible for? | show 🗑
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| show | Assignment of benefits
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| show | A claim is submitted to the secondary insurance for the difference
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| If a Par-provider's charge for a service is $65.00 and the allowed charge is $50.00. How much does the patient pay? | show 🗑
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| show | C) OFFER - ACCEPTANCE - CONSIDERATION
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| show | Good Bye
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| You are alone working in a busy front office. You are speaking on the telephone when the 2nd incoming line starts to ring. What would be your next step? | show 🗑
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| What does ARBITRATION refer to? | show 🗑
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| show | 1996 (pg 43)
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| show | What is considered confidential information
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| Define NEW PATIENT | show 🗑
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| show | One who has been seen within 3 years
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| What is TRUE WAVE APPOINTMENTS SCHEDULING? | show 🗑
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| show | Scheduling system in which a block of time is set aside for patient with similar conditions.
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| What is STREAM APPOINTMENT SCHEDULING | show 🗑
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| show | Documentation format of a patients encounter
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| show | C= Chief Complaint , H = History, E= Exam, D = Detailed Problem, D= Drugs and Dosages, A = Assessment, R = Retrun visit info or referral
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| A business letter in which all lines start flush with the left margin is called what? | show 🗑
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| show | NO PUNCTUATION IS USED
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