SBGR ALH 150 MEDTRAK Wk 1 (2012 EK)
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| Clinical workflow systems | Process of lowering the cost and increasing the quality of medical care by increasing the efficiency of the healthcare facility
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| Evidence-based | Taking steps towards productive clinical workflow systems that are proven to work and increase efficiency
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| Medical processes | a process that is broken down into detailed steps needed for completion
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| Presenting problems | Chief complaint; why the patient is being seen
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| Rules-based | Responsibilities, skills and medical knowledge to separate the medicine disciplines
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| Specialized dashboards | Designed to model clinical workflow
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| Logoff | closing the program or account so that in order to log back on your personal username and password are required
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| Logon | using a combination of username and password to access personal information on an online account, website, or program
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| Password | personal security measure used on computer programs, websites or online accounts
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| User | person who owns the user name and password and uses them to access information
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| Username | personal identifier used on computer program, website or online account to logon or identify a user
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| Web-based | something on an online account
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| Database | a compilation of data files compiled and organized electronically
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| Outcomes | results of the patient's treatment plan
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| Patient | person who is being seen in the clinical setting
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| Provider | person or facility providing healthcare to the patient
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| Registration | when a patient signs in a physician’s office
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| Sequence | a certain order, as in doing things in chronological order
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| Common elements | buttons and commands commonly used
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| Entering commands | the process of typing in letter-coded commands for the program to follow
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| Function keys | ‘F’ keys that act as command shortcuts used to navigate through a program
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| Selection Box | box next to the patient and company names when clicked the system will choose that particular person, place or company
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| Text size | pertaining to the size of the font on the screen
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| User guide | basic program information in an easy to read format used to navigate a program
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| Financial classes | a way to classify and organize based on payers
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| Financial viability | a way to track financial information by the individual payers and financial classes
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| Guarantor | person or party responsible for payment of medical bills usually for the benefit of a minor patient
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| Mix of patients | describes the combination of walk-in and scheduled patients seen in an office
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| Patient responsibility | the portion of the bill that will be the patient or the guarantor of the patient’s responsibility
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| Payer | insurance company billed for the medical care of a patient
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| Primary payer | first insurance to be billed
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| Quaternary payer | fourth insurance to be billed
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| Secondary payer | second insurance to be billed
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| Self pay | describes a bill where the entire amount is patient responsibility. No insurance.
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| Subscriber | the patient or the employee that holds the insurance
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| Tertiary payer | third insurance to be billed
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| Appointment note | extra information added to a chart by nurses for the physician to read and take into consideration when treating the patient
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| Authorization number | code needed to okay certain procedures and data entry usually seen with an HMO plan
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| Block out time | setting aside time in the schedule that day for certain tasks such as meetings or lunch
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| Calendar icon | picture of a calendar that when clicked displays the month. It is used to select what day to schedule the patient to be seen.
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| Division level | defined by departments within the clinic. (Injuries/physical, rehab services, orthopedics, etc.)
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| Established patient | a patient that has been seen in the office within the past three years
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| Location | schedule option to choose which medical facility or doctor you will be scheduling the patient for
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| Location level | level used to define a physical location, such as a clinic name
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| Location structure | three-tiered MedTrak scheduler
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| New patient | a patient that is new to the practice or has not been seen in the past three years
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| Occupational medicine | employer is usually responsible for payment either through their worker’s compensation insurance or direct payment.
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| Order of responsibility | much like the ‘chain of command’
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| Patient responsibility | the portion of the bill that the patient or the guarantor is responsible to pay
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| Payers | insurance company billed for medical services
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| Staff level | where physicians’ or specialists’ names appear
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| Time increment | a block of time available to schedule
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