CHAPTER 3.4.5.6
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| COLLATING | Collect in one file all materials pertaining to a patient, and group this information by category for example, progress notes and laboratory reports
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| CO-PAY | A medical insurance plan which requires the patient pay a designated amount or percentage of a billfor medical services or medicaton .collected at time of service the other 89% is paid by ins. comp
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| DEMOGRAPHIC | Data relating to descriptive information such as age, gender ethmic background and educaton
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| FACSIMILE (fax) | An electronically transmitted document containing print or graphic information.
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| MEDICAL EMERGENCY | A patient condition which may be life-threatening if not treated
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| NO-SHOW | Patient's failure to keep an appointment without notifying the physician's office personnel
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| OVERBOOKING | The practice of scheduling more than one patient in the same time slot
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| RECEPTIONIST | A physician's staff employee often a medical assistant, who greets and assists patients as they come in to the office.
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| SCHEDULING SYSTEM | A method that is used in a particular physician's practice to provid efficient services
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| CITATION | To quote an authority
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| COLLEAGUE | A fellow member of a profession
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| DISCRIMINATORY | To set someone apart or act with prejudice against a group
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| GRIEVANCE | Real or imaginary wrong regarded as cause for complaint or resentment
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| HONORARIUM | Small payment for a service
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| PROBATIONARY PERIOD | A trial period during the early months of employnemt to see if there is a fit between the employeee and the position 3 months
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| PROTOCOL | The standard(for behabior)
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| SENIORITY | Refers to the person who has been with the organization longest
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| SOLVENT | Having sufficient assets (money) to pay debts
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| CPU | Central processing unit
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| MICROCOMPUTER | Small computer systems desgined to be portable including desktop laptop notebook and handheld computers
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| MICROPROCESSOR | A small chip that does the work of processing data in a microcomputer
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| PROMPT | A reminder or hint to the user that some action must be taken by the user before processing of data can continue
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| RAM | Random access memory
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| ROM | Read only memory
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| SOFTWARE | A set of sets of programed instructions that tell the computer hardware what to do in order to complete the required data processing
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| ADA-Americans with disabilities act | The purpose of ADA is to provide a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities
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| CAUSTIC | Capable of burning or eating away tissue
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| ERGONOMICS | The science that deals with people's performance and good healthe while carrying out job tasks operating office equipment and generally interacting in the work environment
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| MANDATE | Require
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| MORALE | Positive or negative state of mind of employees with relationship to their work or work environment(reguard to feeling or well being)
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| DUTIES OF A RECEPTIONIST | 1-Greets and assist incoming pt. 2-opening office 3-assist.a new pt.with proper forms 4-maint.a clean,safe waiting room 6-mang. any disturbance in waiting room 7-handling medical emergancy 8-incoming tele.calls 9-to schedule return apt.
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| systems approach to management | personnel management 2-financial management 3- scheduling 4-facility and equip management 5-comunication 6-legal 7-clinical
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| primary reason to conduct a staff meeting | to open communication between staff and physician
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| what is the Hardware of the computer | all parts of the computer that you can see or touch
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| what is Software of the computer | set or sets of instruction s that allow the computer to perform its functions
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| confidentiality of patient information when using a computer | pt. should never be able to see other pt. records
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| primary purpose of employee evaluation | ?
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| guidelines for safety in the office | ?
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| what is RACE | R=rescue -remove pt. from vicinity of fire A=activare alarm to alert others C=cofine or contain fire by closing doors E=extinguish fire if safe to do so
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| radiation safety,electical safety mechanical safety | 1-radiation badge, lead apron,gloves2-grounded equipment3-use instruction manual befor installing any equip.
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| whatis medical waste | dangerous potentially infectious or radioactive waste.four major types are solid ,chemical, radioactive, infectious
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| administrative equipment | calculator check writer, computer,word processor, laser printer, fax machine, dictation/transcription machine,telephone system ,scanner and copy machine
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| Equipment included in a medical office | office furnishings, carpeting, typewriter, word processing equip.,computers,exam tables, refrig, and EKG equip.
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| patient community resources | ?
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| Primary purpose of the ADA | to provide a clear and comprehensive national mandate for the elimination of discrimination against individuals with disabilities
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| what is ergonomics | the science that deals with people's performance and good health while carrying out job tasks, opening office equipment, and generally interacting in the work environment
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| information in the Employee Policy Manual | employer relationship, the workenvironment, the expectations of the particular medical facility, describes the circumstances or grounds for dismissal, opolicies relating to dress codes, punctuality , office safety, the role of the employee in an emergency
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| Disasters in the medical office | fire, flood, tornado, earthquake, or explosion
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| Pathongens | Disease producing microorganisms
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| Body Mechanics | Methods of standing and lifting in order to avoid injury and fagigue
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| Caustic | Capable of burning or eating tissue away
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| Parenteral | Medication route other than the alimentary canal
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| Terminal Disease | A disease which is expected to end with death
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| Virulent | relating to transmission of desease
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| Citation | to quote an authority
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| Discriminatory | To set someone apart ot act with perjudic against a group
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| PATHOGENS (spelling) | P A T H O G E N S
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| BODY MECHANICS (spelling) | B O D Y M E C H A N I C S
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| CAUSTIC (spelling) | C A U S T I C
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| INCIDENT REPORT (spelling) | I N C I D E N T R E P O R T
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| MORALE (spelling) | M O R A L E
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| PARENTERAL (spelling) | P A R E N T E R A L
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| TERMINAL DISEASE (spelling) | T E R M I N A L D I S E A S E
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| VIRULENT (spelling) | V I R U L E N T
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| CITATION (SPELLING) | C I T A T I O N
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| DISCRIMINATORY (spelling) | D I S C R I M I N A T O R Y
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| PROTOCOL (spelling) | P R O T O C O L
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| ing | injection
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| Sig | directions
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| STAT | immediately
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| AD | right ear
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| AU | both ears
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| OS | left eye
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| q | every
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| caps | capsule
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| vag | vaginally
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| aq | water
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| NYD | not yet diagnosed
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| PI | present illness
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| SS | signs & symptoms
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| Sx | symptoms
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| Tx | treatment
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| Cx | cervix
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| GI | gastrointestinal
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| LE | lower extremity
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| UE | upper extremity
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| Cs | cervical spine
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