Kinn's Chapter 10
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| automatic call routing | A software system that answers phones automatically and routes calls to staff after the caller responds to prompts; also used to call a large number of patients to remind them of appointments or make announcements.
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| disruption | An unespected event that throws a plan into disorder; an interruption that prevents a system or process from continuing as usual or as expected.
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| established patients | Patients who are returning to the office who have previously been seen by the physician.
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| expediency | A means of achieving a particular end, as in a situation requiring haste or caution.
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| integral | Essential; beeing an indispensable part of a whole.
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| interaction | A two-way communication; mutual or reciprocal action or influence.
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| intermittent | Coming and going at intervals; not continuous.
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| interval | Space of time between events.
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| matrix | Something in which a thing originates,develops,takes shape, or is contained; a base on which to build.
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| no-show | A person who fails to keep an appointment without giving advance notice.
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| prerequisite | Something that is necessary to an end or to carry out a function.
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| proficiency | Competency as a result of training or paractice.
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| reimbursement | Payment of benefits to the physician for services rendered according to the guidliness of the third-party payer.
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| screening | A system for examing and separating into different groups; in the medical office,determining the severity of illness that patiens experience and prioritizing appointments based on that severity.
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| socioeconomic | Relating to a combination of social and economic factors.
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| template | A predeveloped page layout used to make new pages with a similar design, pattern, or style; a standarized file type used in computer software as a preformatted example an which to base other files.
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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