Busy. Please wait.
Log in with Clever
or

show password
Forgot Password?

Don't have an account?  Sign up 
Sign up using Clever
or

Username is available taken
show password

Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.


Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.

Clinical Medical Assistant Certification AMCA Study Guide

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
        Help!  

Question
Answer
show • Listening • Face the person • Have good eye contact • Lean toward the person • Respond to the person • Paraphrasing- in your own words (shows you're really listening) • Clarifying • Silence- don't always have to say something  
🗑
show 1.) Kinesics- study of nonverbal communication a.) kinesic slip- where verbal and nonverbal messages do not match  
🗑
show • Intimate space (18 in or closer • Personal space (18 in. to 4ft) • Social space (4ft to 12ft) • Public space (12ft or more)  
🗑
show • When speaking on the phone always identify yourself to the caller. • Give your undivided attention and willingness to help. • Listen w/o interrupting, provide reasonable alternatives and take a clear concise message in order for the call to be returne  
🗑
show • Answer promptly and kindly. • NEVER ALLOW AND ANGRY OR AGGRESSIVE CALLER TO UPSETYOU; RMAIN CALM AND COMPOSED. • Speak clearly and concisely • Be sure to ask the callers permission before placing them on hold  
🗑
E-mail is a quick and easy way to communicate   show
🗑
show • Narrative - written description of patients visits in chronological order • SOAP Note Charting - Method that tracks subjective, objective, assessment and plan for a patients visit. 1. Subjective - Patients statements (Chief Complaint) 2. Objective  
🗑
Medical Records   show
🗑
show • Prefix - comes before the root word • Root word - relating to specific body parts • Suffix - comes after the root word • Combing vowel - makes the word easier to say  
🗑
Body Direction Terms   show
🗑
show • Normal Anatomic Position - standing with arms lank and palms forward • Supine position - lying on back • Prone position - lying on stomach • Lateral recumbent position - lying on the side  
🗑
show Is the position of a patient who is lying in bed in a supine position with the head of the bed at approximately 30 to 45 degrees. Upright at 90 degrees is full or high Fowler's position  
🗑
Prone position   show
🗑
Sims position   show
🗑
show When a patient is placed in this position, he or she is lying face up, and the table on which the patient lies is angled do that the feet are above the head. in the reverse position, the patients orientation is switched so that the head lies above the fee  
🗑
show Is when the patient is on his/hoer back with knees flexed and soles of the feet flat on the bed.  
🗑
Patient care   show
🗑
show • Physical pain- this could be considered like chest pain or a severe stomach ache. I. This is usually a sign that something is wrong. • Psychological pain- like terror, fear, or grief II. This type of pain could lead to disorders such as depression  
🗑
show Questions to ask when making a pain assessment • When did the pain start? • Where is the pain? • How often do you feel the pain? • Does anything you do lesson the pain? • Describe the pain.  
🗑
show As a medical assistant you may be responsible for various duties in the office including and etc.: • Triage of patients • Consent forms • Preparing third party information • Taking the patients signs • Updating medical charts  
🗑
show • Implied Consent: Agreement implied by the patient for examination and treatment when presenting for a routine visit; also in an emergency consent that is assumed the patient would give if the patient could do so. • Informed Consent: Consent that is giv  
🗑
Fire   show
🗑
show A. Using Electrical Equipment 1. Avoid using damaged power chords 2. Avoid using any extension chords 3. Avoid any electrical equipment while collecting blood 4. When available, try and use three pronged plugs  
🗑
show A. Amount of Radiation is Determined by: 1. Time: exposed to source 2. Shielding: If anything is between you and the source of radiation 3. Distance: Hoe far person of object is away from source  
🗑
show A. External Hemorrhage 1. Apply direct pressure to wound until bleeding stops or EMS arrives 2. If bleeding continues, keep applying cloth or gauze over the ones already on the wound  
🗑
show 1. Common Symptoms: A. Clammy, pale, cold skin B. Rapid weak pulse C. Shallow or increased breathing rate D. Starting eyes and expressionless face 2. Firs Aid for Shock: A. Maintain open airway B. Call for assistance C. Keep patient lyi  
🗑
show The Occupational Safety and Health Administration (OSHA) require that health care employees: Understand the risks when dealing with such substances and know how to handle them safely. Labeling is extremely important when handling and substance in the  
🗑
Preventing Infection   show
🗑


   

Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
 
To hide a column, click on the column name.
 
To hide the entire table, click on the "Hide All" button.
 
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
 
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.

 
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how
Created by: Doroty20
Popular Medical sets