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chapter13

Quiz yourself by thinking what should be in each of the black spaces below before clicking on it to display the answer.
        Help!  

Question
Answer
altruism   show
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show the overall outward look of an employee on the job, including dress and grooming  
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show the emotional stance or disposition that a worker adopts toward his or her job duties, customers, employer, and coworkers  
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show a question that requires a yes or no answer  
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show adherence to a required set of standards, regulations, laws, and practices  
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confidentiality   show
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credentialing   show
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cultural sensitivity   show
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show the customs, beliefs, and attitudes that are learned and shared by members of a group  
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decorum   show
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show preferential treatment or mistreatment  
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ethical dilemma   show
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ethics   show
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etiquette   show
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show persistent hostile, unpleasant, and unwelcome mistreatment, whether sexual, verbal, or physical  
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Health Insurance Portability and Accountability Act (HIPAA)   show
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show the ability to work on several projects at the same time  
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show communication without words-through facial expression, body language, posture, and tone of voice  
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notice of privacy practices   show
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open-ended question   show
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patient identifiers   show
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Policy and Procedure (P&P) manual   show
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protected health information (PHI)   show
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show the measure of acceptable behavior of a professional or paraprofessional by those they serve  
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triage   show
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Created by: softcrylic
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