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MOP CH 8-10

computer usage in medical field reduce errors, easy access, and less storage
input devices anything putting information into computer
output devices sending information out such as monitors, speakers, and printers
ROM read only memory, cant make changes
RAM read access memory, type of computer memory that can be written to and read from
motherboard main circuit for computer
LAN local area network, uses password for access
hardware physical equipment used by a computer system to process data
.JPG picture file
internet worldwide computer network available via modem
.TXT text file, no pictures
mainframe computer large computer system capable of processing massive amounts of data
microcomputer personal or desktop computer
minicomputer larger than a microcomputer and smaller than a mainframe
professionalism with phone at work enunciate, answer by 3rd ring, cant use speaker when others can hear, ask before placing on hold, screen incoming calls, take great messages (date, time, initial, message), call back hours (usually 1600-1700, and end call polite allow them hang up 1st
modem device used by a computer to communicate to another computer via phone lines
personal computer microcomputer
bit smallest unit of data a computer can process
system unit made up of a number of parts that function together to perform a task
data raw material entered into a computer
supercomputer largest, fastest computers being manufactured
graphics software applications software used to create pictures
software equivalent to computer program/programs
hospital will make patient wait in bed until the patient doctor from doctor office call and gives orders
medical facilities have 1 of 2 call options voicemail and answering service
answering service most popular, medical facilities way to check in and out, call at end of day to say what doctor on call
telephone record book written message on first page, carbon copy underneath, can use in court
scheduling type of practice, speed of doctors, rooms available, patient need, and doctors needs
matrix blocking times NOT available for appointments
types of scheduling grouping, wave, and open hours
grouping scheduling every patient has same issue
wave scheduling schedule two patients at same time and first come first serve
open hour scheduling first come first serve, no appointments made
good scheduler times (how long patient needs to be seen)
R/S reschedule appointment, must be in appointment book and chart
Cxx cancel appointment, must be in appointment book and chart
double booking least effective method because scheduling 2 patients ten minutes apart backs up wait room
consistently late patients book as last appointment at end of day to break them of habit of being late
surgical inpatient scheduling must know procedure, time frame, call clerk of OR, and call admissions
major surgery (opening up) must have surgical assist and anesthesia, know who and house (in hospital), if cannot get in house must find your own
surgical inpatient scheduling and major surgery scheduling must come in day before, ask doctor who they wont work with, must know procedure and time frame, call clerk of OR for both and admissions just for inpatient
NPO, fasting nothing per oss (nothing by mouth), used to make sure clear picture gotten from procedure
enema cleaned out by going to bathroom
Created by: brookelily