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MOP CH 8-10
| Question | Answer |
|---|---|
| computer usage in medical field | reduce errors, easy access, and less storage |
| input devices | anything putting information into computer |
| output devices | sending information out such as monitors, speakers, and printers |
| ROM | read only memory, cant make changes |
| RAM | read access memory, type of computer memory that can be written to and read from |
| motherboard | main circuit for computer |
| LAN | local area network, uses password for access |
| hardware | physical equipment used by a computer system to process data |
| .JPG | picture file |
| internet | worldwide computer network available via modem |
| .TXT | text file, no pictures |
| mainframe computer | large computer system capable of processing massive amounts of data |
| microcomputer | personal or desktop computer |
| minicomputer | larger than a microcomputer and smaller than a mainframe |
| professionalism with phone at work | enunciate, answer by 3rd ring, cant use speaker when others can hear, ask before placing on hold, screen incoming calls, take great messages (date, time, initial, message), call back hours (usually 1600-1700, and end call polite allow them hang up 1st |
| modem | device used by a computer to communicate to another computer via phone lines |
| personal computer | microcomputer |
| bit | smallest unit of data a computer can process |
| system | unit made up of a number of parts that function together to perform a task |
| data | raw material entered into a computer |
| supercomputer | largest, fastest computers being manufactured |
| graphics software | applications software used to create pictures |
| software | equivalent to computer program/programs |
| hospital will make patient wait in bed until | the patient doctor from doctor office call and gives orders |
| medical facilities have 1 of 2 call options | voicemail and answering service |
| answering service | most popular, medical facilities way to check in and out, call at end of day to say what doctor on call |
| telephone record book | written message on first page, carbon copy underneath, can use in court |
| scheduling | type of practice, speed of doctors, rooms available, patient need, and doctors needs |
| matrix | blocking times NOT available for appointments |
| types of scheduling | grouping, wave, and open hours |
| grouping scheduling | every patient has same issue |
| wave scheduling | schedule two patients at same time and first come first serve |
| open hour scheduling | first come first serve, no appointments made |
| good scheduler | times (how long patient needs to be seen) |
| R/S | reschedule appointment, must be in appointment book and chart |
| Cxx | cancel appointment, must be in appointment book and chart |
| double booking | least effective method because scheduling 2 patients ten minutes apart backs up wait room |
| consistently late patients | book as last appointment at end of day to break them of habit of being late |
| surgical inpatient scheduling | must know procedure, time frame, call clerk of OR, and call admissions |
| major surgery (opening up) | must have surgical assist and anesthesia, know who and house (in hospital), if cannot get in house must find your own |
| surgical inpatient scheduling and major surgery scheduling | must come in day before, ask doctor who they wont work with, must know procedure and time frame, call clerk of OR for both and admissions just for inpatient |
| NPO, fasting | nothing per oss (nothing by mouth), used to make sure clear picture gotten from procedure |
| enema | cleaned out by going to bathroom |
Created by:
brookelily
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