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Chapter 12 Prostart
| Question | Answer |
|---|---|
| employees who work outside public space | back of the house |
| profession or work in field choosen by themselves | career |
| series of jobs to which people advance to further careers | career ladder |
| indicates high level of skill | certification |
| simple yes or no | closed questions |
| documents requiring education information | college applications |
| help guests | concierge |
| introduction letter | cover letter |
| good manners | etiquette |
| monetary help for students | financial aid |
| application to determine amount of financial aid goes to a student | FAFSA |
| standard form filled out by anyone wanting a job in an establishment | job application |
| role of wise adviser | mentor |
| building relationships that promote advancement | networking |
| questions for applicants to freely talk about themselves | open ended questions |
| collection of samples that showcase interests talents and studies | portfolio |
| unrelated people who provide information about an applicant | references |
| written summary of skills experiences and achievements relating to job | resume |
| award pertaining to attending college | scholarship |
| demands exceed resources available | stress |
| process people use to identify causes of stress and how to minimize effects of stress | stress management |
| using tools to increase person's efficency and productivity | time management |
| working during school to offset educational costs | work study |