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AH 114 CHPT 17
KEY TERMS
| Question | Answer |
|---|---|
| agenda | a list of waht is to take place at a meeting |
| block letter | a business letter format in which all lines are flush with the left margin except the date, closing, and signature |
| contraction | the combined form of two words; for example, it is = it's |
| cross training | when health care employees are trained to perform tasks in addition to those traditionally performed by those with their job titles |
| etiquette | manners; acceptable conduct |
| full block letter | a format in which all lines are flush with the left margin |
| grammar | a set of rules that determines proper word order, sentence construction, punctuation, and capitalization |
| independent clause | part of a sentence that can stand on its own as a complete sentence |
| justified | (text) a written format in which the text is lines up with the margins |
| modified block letter | a format similar ot the block letter except that the first sentences of paragraphs are indented five spaces. |
| quotation | words written exactly as spoken |
| salutation | greeting |
| suffix | a word element that is attached to the end of roots and combining forms to add to or change their meaning; any word ending |
| vowel | the letters a, e, i, o, and u |
| word processing | a software program for creating written documents on a computer |