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Administrative Asst
| Question | Answer |
|---|---|
| A book used to schedule, cancel, and reschedule appointments: can be color coded or arranged so a week is shown at a glance is known as: | appointment book |
| A table used for scheduling is known as a: | Matrix |
| An outline used to make new pages with a similar design, pattern, or style is a : | Template |
| An appointment that an individual fails to keep without giving notice is: | A No show |
| Directing a patient to a specialist is called: | referral |
| Known as a paperless system used for scheduling, ordering tests or meds, receiving results, and tracking referrals is known as: | EHS Electronic medical records |
| Scheduling three patients at the same time to be seen in the order in which they arrive | wave scheduling |
| Allocating two patients to arrive at a specified time and the third to arrive approximately 30 minutes later, repeated throughout the day is known as: | modified wave scheduling |
| Scheduling two patients at the same time with the same provider, often to fit in a patient who has an acute illness is called: | Double booking |
| A notification by providers required by the HIPPA Privacy Rule that provides understandable explanation of patient rights to privacy is: | Notice of Privacy Practice |
| Examining and separating into groups is called: | Screening |
| A software system that answers phones automatically and routes calls to staff after the caller responds to prompts: also calls patients to remind them of upcoming appointments is called: | automated call routing |
| This law was implemented in 1996 to improve the portability and continuity of health insurance coverage: promotes the privacy of health information | HIPPA, health insurance portability and accountability act |
| __________ arranges the progress notes according to: subjective impression, objective findings, assessment, and plan for treatment. | SOAP |
| With ______________ the progress note is arranged by: chief complaint, history, examination, details, drugs, assessment, and return visit is: | CHEDDAR |
| Arranged so that the most recent item is on top and older items are filed further back is what type of medical record? | reverse chronological order |
| A statement from an insurance carrier describing what services were paid, denied, or reduced in payment is known as | explanation of benefits, EOB |
| What form is signed by medicare patients when the provider thinks medicare may not cover for a service is: | Advanced beneficiary notice, ABN |
| five digit numeric codes used to describe an evaluation/management service rendered by providers is: | Current procedural coding system, CPT |
| two types of billing codes most commonly used are: | ICD9 and ICD10 |
| the amount owed on an account: | account balance |
| an amount owed: | debit |
| money owed to the provider: | accounts receivable |
| debts incurred or not yet paid: | accounts payable |
| the monetary balance in an individual's favor: | credit |
| the entire saleable property of a person, association, corporation, or estate applicable or subject to the payment of debts are: | assets |
| Amounts owed, debts | liabilities |
| Digital charts to be used within a facility are: | electronic medical records, EMR |
| Uses EMR and other information to be used between facilities is known as: | EHS, electronic health records |