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Healthcare systems
| Question | Answer |
|---|---|
| Who screens patients in an office visit | medical assistant |
| Who assess the patient in an office visit | Provider |
| Who is part of the extended allied health team? | phlebotomist and physical therapists |
| What types of duties can a medical assistant be trained to do? | Administrative, clerical, treatment and procedures |
| Who is an allopathic provider? | Medical doctor/MD |
| Who uses osteopathic manipulative therapy? | Osteopathic provider/DO |
| What provider can provide basic patient care including diagnosing and prescribing meds for common illness. | Physician assistant/PA |
| Who performs diagnostic testing under the supervision of a medical technologist? | Medical lab technician |
| Who checks patients in and out of the office along with other clerical duties? | Medical receptionist |
| Who helps patients develop emotionally, developmentally, emotionally, mentally, and/or physically after a disability? | Occupational Therapist |
| Who helps a patient retain or regain mobility and strength as well as range of motion | Physical therapist |
| What consists of the skills, behavior, and appropriate judgement representing the best qualities of a person. | Professionalism |
| Appropriate dress in a medical office includes: | hygiene, uniform, hair up, no fake nails and one set of stud earrings |
| Inappropriate dress in medical office includes: | fake or dirty nails, tattoos no covered, piercings, hair down out of uniform |
| Personal phone use is: | Not allowed except in emergency and never in front of a patient |
| _____________ and _________ are key importance in maintaining professionalism in healthcare jobs. | Punctuality and dependability |
| What helps prevent awkward situations or misunderstandings in the work place? | Respect and boundaries |
| Money, praise, self-fulfillment, and integrity help _________ a person. | Motivate |
| What is a set of values based on the moral virtues of hard work and diligence? | Work ethic |
| What is a quality of being honest and having strong moral principles even when no one is there to see it? | Integrity |
| What is it called to be responsible for your own actions? | Accountability |
| One must be __________ to acclimate to changes in a wide variety of situations. | Flexible |
| What is it called when an employee is willing to try new ideas or ways of doing things and considers others ideas and difference of opinion. | Open minded |
| What describes duties that can be delegated to an MA based on their education, training, and experience? | Scope of practice |
| Regulations and policies issued by the state medical board are known as ________ in the scope of practice. | Variables |
| The degree of care or competence expected in patient care is called: | Standard of care |
| Formal medical assisting programs require: | Externships |
| What is an on the job training program called? | Externship |
| What is a CPT | Certified phlebotomy technician |
| What is a CET | Certified EKG technician |
| What is a CBCS | Certified billing and coding specialist |
| What is a CEHRS | Certified electronic health records specialist |
| Who helps coach or navigate patients through the health care system? | Certified health coach |
| Advantages of being a state certified MA are: | Increased job placement, higher wage, career advancement opportunities |
| Accountable care organizations (ACO's) are: | Groups of physicians, hospitals and other healthcare providers working together to provide quality healthcare to medicare patients and sharing in the savings it provides medicare programs. |
| What is it called when patients are assigned a per member, per month payment based on age, sex, race, lifestyle, medical history, and benefit design? | Capitation |
| What is a fixed dollar amount paid annually for all care? | Global budget |
| What is health maintenance organization (HMO) | contracts with a medical center or group, requires referral to specialist, hospitalization, procedures, and treatments. |
| What is patient centered medical home (PCMH) | Primary provider coordinates treatment making sure patients receive care when and where they need it. |
| What is a preferred provider organization (PPO) | Flexible plan, patient can go directly to a specialist without a referral. In network providers cost less. |
| This reimbursement model compensates providers if they meet measures for quality and efficient care. | Pay for performance |
| General Physician | Assesses a wide range of symptoms and conditions |
| Specialty Physician or Specialist | Asses and treat a specific type of symptoms, diagnosis, and conditions |
| Family Practitioner | Cares for the whole family from birth up. |
| Internist | Specializes in treating chronic long term conditions |
| Allergist | Evaluates and treats disorders and diseases of the immune system |
| Anesthesiologist | Manages pain and sedation during surgical procedures |
| Cardiologist | Treats diseases and conditions of the heart and blood vessels |
| Dermatologist | Specializes in skin conditions |
| Endocrinologist | Works with hormonal and glandular conditions and patients with diabetes mellitus |
| Gastroenterologist | Manages dieses in the gastrointestinal tract |
| Hematologist | Works with patients who have anemia, leukemia, lymphoma and study blood producing organisms |
| Hepatologist | Study the liver, biliary tree, gallbladder, and pancreas |
| Neonatologist | Care for new borns |
| Nephrologist | Specialize in kidney care and treatments |
| Oncologist | specialize in cancer care and treatment |
| Ophthalmologist | Treat eye conditions |
| Orthopedist | Treat bone, joint, muscle, tendon, and ligament issues |
| Otolaryngologist | specialize in ear, nose, and throat issues |
| Neurologists | treat nervous system issues |
| Pathologist | specializes in body tissues, blood, urine, and other bodily fluids to diagnose and treat medical conditions |
| Urologist | Treats disorders of the urinary tract |
| Urgent care | is an alternative to the ER and costs less |
| Who performs testing on blood and body fluids? | Laboratory services |
| Who is responsible for ultrasounds, MRIs, CTs, and x-ray imaging | Diagnostic imaging |
| What involves pricking the skin with needles to relieve pain and treat physical conditions? | Acupuncture |
| Who diagnosis and treats mechanical disorders of the spine and skeletal system? | Chiropractor |
| What is the calm method of clearing cellular memory through human energy? | Energy therapy |
| ABN is a: | Advanced beneficiary notice signed when medicare will not pay for a service |
| Coinsurance is: | when the policy holder and insurance provider share cost 80/20 |
| Copayment is: | patients portion paid upfront for visit |
| Deductible is a: | patients part paid out of pocket before insurance will pay |
| An explanation of benefits is: | a breakdown of charges paid and due on a bill |
| Covers patients over 65 | medicare |
| Covers military personnel and their dependents | Tricare |
| Covers surviving spouse and dependents of veterans who died of service related injury or illness | CHAMPVA |
| Provides medical coverage to the indigent population | Medicaid |
| Provides medical coverage in return for preset payments thru a defined network | Managed Care |
| Protects wage earners from loss of wages and medical bills if hurt on the job | Worker's compensation |
| EHS is: | Electronic health records |
| CMS-1500 is: | The electronic health insurance claim form |
Created by:
CWillems
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