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MOP211 Final Exam
Definition
| Term | Definition |
|---|---|
| Accounts payable | The total amount owned by the practice to suppliers and other service providers for regular business expenses. |
| Accounts receivable | The outstanding accounts or amounts still due from the patient or customer to the doctor. |
| Aging report | Information on accounts are more than 30 days past due. |
| Petty cash | Funds containing small amounts of cash used for minor expenses. |
| Credit balance | Indicates that the amount paid is greater than was due or that the account is being paid in advance of service provided. |
| Copayment | A specific amount the insured must pay toward the charge for professional service rendered at the time of service. |
| Salary | A fixed amount paid on a regular basis for a prescribed period of time. |
| Net pay | The actual amount of the paycheck after deductions. |
| I-9 | Employment eligibility verification |
| W-4 | Employee withholding allowance certificate |
| Gross pay | Pay before deductions |
| Deposit | Money put into an account; withdrawal-money removed form an account |
| Savings account | A bank account from which the depositor can earn interest |
| Currency | The name of cash |
| Cashier's check | The purchasers pays the bank the full amount of the check and the bank writes a check on its own account payable to the party specified |
| Certified check | The bank stamps the customer's own check and then holds the amount in reserve in the customer's account until the check is cashed |
| Money order | Often used by individuals who do not have a checking account, they can be purchased for a fee from a credit union or post office. |
| Stale check | A check presented long after it was written to be honor by the bank |
| Payee | To whom a check is written to |
| ABA number | Also referred to as the check routing symbol |
| Endorsement | Signature on the back of a check |
| Active listening | Participating in conversation with another person by repeating words and phrases or by giving approving or disapproving nods |
| Perception | Awareness of one's own feelings and the feelings of others |
| Interoffice communication | Informal memo-style that is specific to one concern |
| Informational notes | Used for thank-you, congratulations or similar expressions; when desired |
| Personal letter | Correspondence for travel agencies, mail-order catalogs, uniform or clothing suppliers and specialty shops |
| Professional letter | Used to write to associates, licensing boards, and other physicians regarding issues. concerns affecting personal medical activities |
| Form letter and templates | Referral, consultations, annual examination reminders, collection letters, school and work releases, suppliers of equipment and materials, and other correspondence necessary to the office operation. |
| Information sheets | Also known as patient education, provide specific written instructions regarding the examinations and diagnostic tests performed in the office |
| The almost instant exchange of information | |
| Priority mail | Used to send documents, gifts, and merchandise |
| Priority mail express | Money-back guaranteed service includes tracking and insurance up to $100. Sunday, holiday and early in the day delivery is available to many destinations for an additional fee |
| First class mail | Speed to mail is 1-3 days, cost is based on weight and shape |
| Standard post | Cost is based on weight, shape, and distance; speed of delivery is 2-8 days |
| Media mail | Can mail 70 lbs. or less, speed is 2-8 days ; cost solely based on weight |
| Certified mail | Provides proof of mailing at time of mailing at time, date, and time of delivery or attempted delivery. Return receipt can be added to confirmed delivery. |
| Insured mail | Provides coverage against loss or damage up to $5,000. |
| Registered mail | Provides maximum security. Insurance can be added up to $25,000. Fee based on value of item. |
| Straight numeric filling | System in which files are arrange consecutively in ascending order, from the lowest number to the highest. |
| Duplex numeric filing | Uses two or more sets of code numbers for records, with the sets separated by dashes, commas, periods or spaces. |
| Chronological filing | Type of numeric arrangement, uses numeric dates as the indexing units; typically the order of units is year month and day |
| Terminal digit filing | Considered to be the most efficient; the last digit is the primary unit used for filing proceeded by the middle and then the first digits in the number |
| Subject filing | Used to file tax records, insurance policies, and cancel checks |
| Middle digit filing | First units are filed by the middle digits followed by the extreme left side and the digits on the extreme right side |
| Decimal numeric filing | Based on 10 general categories that are each further divided into 10 parts, which are then subdivided into 10 subunits |