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3F351
Volume 5
| Question | Answer |
|---|---|
| What is the method the AF uses to ensure everyone in the org is working effectively towards the same senior leadership obj? | Strategic Alignment |
| What key planning document implements the AF vision? | Strategic Master Plan |
| What AF key planning document directs the accomplishment of the analysis required to help define the decision space for senior leaders on issues that must be resolved during FYDP? | Annual planning and program guidance |
| Senior leaders know the benefit of long term planning and focus on a time in the future that is over how many years? | 3 years |
| What is a major element of a strategic plan? | Objectives |
| What is a multi year process involving a continual evaluation of the units ability to execute the mission? | Unit effectiveness inspection |
| With regards to the CC's four major graded areas, manpower's primary duty is to what? | Assist CC in maximizing resources |
| What must CC's consider in their stewardship of scarce resources to ensure effective and efficient mission accomplishment? | Risk |
| When considering CPI, you cannot tell if improvements are due to chance or manpower efforts without doing what first? | Standardizing work |
| What is a discipline, data driven methodology that provides tools and techniques to improve business process capability? | Six Sigma |
| Business process reengineering | |
| What scientific approach to improvement hypothesizes all complex systems consist of integrated activities, one of which impedes the entire system? | Theory of contraints |
| What will a current state value stream show you? | Both value added and nonvalue added actions |
| Customers are willing to pay for what activities? | Value added |
| What is a benefit of single piece flow? | Reducing time between operations |
| In what system is the customer's order of a product the signal for production and all work is synchronized? | Pull |
| What term is defined as any activity that adds cost or time bud does not add value? | Waste |
| What category of waste ties up capital and frequently hides quality problems? | Overproduction |
| What type of waste is easily identifiable and can be cut simply by moving a printer to a closer location? | Motion |
| What are the steps of the 5S CPI tool? | Sort, Straighten, Shine, Standardize, Sustain |
| What is the real purpose of the 5S CPI tool? | Make anything wrong or broken automatically visible |
| When using the 5S CPI tool, what do you do when the fastest, safest, best quality, and repeatable steps have been identified? | Standardize them |
| In which step of the 5S CPI tool would you use audits to show where improvement is needed? | Sustain |
| When standardizing work, who is best suited to define the work? | Process workers |
| What CPI tool is designed to provide immediate visual information that enables people to make correct decisions and manage their work and activities? | Visual management |
| Line of sight | |
| What action prevents defects from occurring and when prevention is not possible, detects defects every time they occur? | Mistake proofing |
| Takt time decreases when customer demand does what? | Remains unchanged and available time decreases |
| What is the correct way to calculate takt time? | Available time divided by customer demand |
| What is created by aggregating required procedures to generate a specific output? | Cell |
| Whose purpose is to guide a group through a multitude of obstacles to achieve an objective? | Facilitator |
| As a facilitator, what role would you play by monitoring and checking the group for signs of fatigue, frustration, and potential dysfunction? | Mind reader |
| Which member of a CPI team is assigned to manage the activities of the team? | Team Leader |
| Which member of a CPI team eliminates barriers, ensures progress, and helps sustain changes? | Process Owner |
| Who aligns and energizes the CPI team around the vision and strategy? | Champion |
| What type of brainstorming allows everyone an equal chance to participate? | Structured |
| Nominal group technique or silent brainstorming can be used to do what? | Neutralize differences in rank, status, and verbal dominance among group members |
| What type of facilitation technique allows a team member to publicly recommend or support a particular COA? | Advocate |
| The analysis tool that allows the team to sift through large volumes of data generated by brainstorming is what? | Affinity diagram |
| The analysis tool that provides some clear distinctions of priority or relative strength of choices is called what? | Multi vote |
| As a facilitator, when should you revisit the parking lot to decide the most appropriate COA for each item? | At the end of each meeting |
| The A3 reporting technique is used to communicate what? | The whole need for change |
| When constructing the A3, we tell the whole story in 5mins. This requires the team to limit information and what else? | Focus on the top 5 issues |
| Who is responsible for planning the work and satisfying the requirements of the task and the team? | Project manager |
| What is your main purpose as a project manager? | Steer the group to plan a solution |
| What gives authority to assemble a team and to conduct a CPI event? | Charter |
| When developing a SIPOC diagram, you identify the start and stop points of the process in step what? | 2 |
| What is the purpose of constructing a control chart in the PPSM? | Observe how a process is behaving |
| What type of variation cause is important to notice as soon as it occurs when viewed on a control chart analysis too? | Special |
| What type of variation cause is assigned if the data pattern remains steady around the average when viewed on a control chart analysis tool? | Common |
| What chart has been specifically designed to give a quick, accurate, and comprehensive picture of the type of work in and admin environment? | Procedure |
| What technique is useful when the work center consists of several people and skills contributing to the same product or service? | Work distribution analysis |
| How does work distribution analysis begin? | Establishing a task list |
| When setting improvement targets in the PPSM, you should make sure they are specific and what else? | Measurable, attainable, results focused, and time bound |
| What type of map would you use to force the team to envision what their process would look like if there were no constraints and no waste? | Ideal State |
| In the PPSM, you reach your first toll gate at the end of which step? | Step 3 |
| Which step in the PPSM ensures the consultant team is NOT focusing on symptoms and non value added work? | Determine root causes |
| What analysis tool involves digging to determine the final action in which you can make the problem occur or stop at will? | 5 Whys |
| When should a consultant stop using the 5 Whys? | Upon reaching the fuzzy zone |
| What are the branches of the fishbone analysis tool created from? | Affinity diagram |
| What is a direct reflection of the depth of knowledge of participating personnel when constructing a C&E tool? | Number of branches to the causes |
| An action item that is typically assigned to one person and can be done in a very short amount of time is a what? | Just do it |
| For what action item must you develop a charter? | Rapid improvement event |
| What is the most logical step to use as a toll gate to review the A3 report with others? | 5 |
| While seeing countermeasures through, who must perform a daily value stream walk around and conduct weekly checks on progress? | Team leader |
| In the PPSM, what step may result in you returning to step 4, to look for additional root causes? | Confirm reults and process |
| in the PPSM which step ensures sustainment of improvements? | Standardize successful processes |
| What should you keep in check to make sure your communication improves and becomes effective? | Pride of authorship |
| What do most briefers overuse when making slide presentations? | Transitions |
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ssgtmckern
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