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POBF lesson 1.01
Vocabulary
| Term | Definition |
|---|---|
| Abbreviation | a shortened version of a longer word or phrase |
| Active | engaging or ready to engage |
| Aggressive Communication Style | a method of expressing needs and desires that does not take in to account the welfare of others |
| Analyzers | a person, machine, or device that analyzes. |
| Analyzers' Non-verbal Behaviors | different types of body movements, could help the person understand what you are trying to say without saying it. |
| Assertive Communication Style | the ability to express positive and negative ideas and feelings in an open, honest and direct way. |
| Brainstorming | group discussion to produce ideas or solve problems. |
| Collaborators | a person who works jointly on an activity or project; an associate. |
| Collaborators' Non-verbal Behaviors | Direct, prefer to be in control, sense of urgency, louder volume and express limited to no emotion. |
| Constructive Criticism | the process of offering valid and well-reasoned opinions about the work of others. Can be both positive and negative |
| Controllers | a person or thing that directs or regulates something. |
| Controllers' Non-verbal Behaviors | the transmission of messages or signals through a nonverbal platform such as eye contact, facial expressions, etc... between two individuals. |
| Criticism | the expression of disapproval of someone or something based on perceived faults or mistakes. |
| Customer | a person or organization that buys goods or services from a store or business. |
| Customer Relations (Customer Service) | The development of an ongoing connection between a company and its customers. The relationship involves marketing communications, sales support, technical assistance and customer service |
| Defensive | used or intended to defend or protect. |
| Detached | separate or disconnected. |
| Enunciate | say or pronounce clearly. |
| Etiquette | the customary code of polite behavior in society or among members of a particular profession or group |
| Formative Evaluation | A formative evaluation (sometimes referred to as internal) is a method for judging the worth of a program while the program activities are forming (in progress). |
| Impact Evaluation | An impact evaluation relies on rigorous methods to determine the changes in outcomes which can be attributed to a specific intervention based on analysis. |
| Involved | difficult to comprehend; complicated |
| Need (Target Audience) | A target audience is the demographic of people most likely to be interested in your product or service |
| Non-verbal | not involving or using words or speech. |
| Objective | (of a person or their judgment) not influenced by personal feelings or opinions in considering and representing facts. |
| Passive | accepting or allowing what happens or what others do, without active response or resistance. |
| Passive Aggressive Communication Style | Passive-aggressive communicators are most likely to communicate with body language or a lack of open communication to another person, such as giving someone the silent treatment, spreading rumors behind people's backs or sabotaging others' efforts |
| Passive Communication Style | a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs. |
| Process Evaluation | it focuses on the implementation process and attempts to determine how successfully the project followed the strategy laid out in the logic model. |
| Professional | relating to or connected with a profession. |
| Reflection | the throwing back by a body or surface of light, heat, or sound without absorbing it. |
| Research (Target Audience) | the systematic investigation into and study of materials and sources in order to establish facts and reach new conclusions. |
| Socializers | a person who enjoys mixing socially with others. |
| Socializers' Non-verbal Behaviors | people who like mixing with others without talking, or talking very little. Uses more body language than verbal |
| Specificity (Target Audience) | the quality of belonging or relating uniquely to a particular subject. |
| Strategy (Target Audience) | a plan of action or policy designed to achieve a major or overall aim. |
| Sympathize | feel or express sympathy. |
| Target Audience | the specific group of people you want to reach with your marketing message. |
| Verbal | relating to or in the form of words. |
Created by:
Adamsv13
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