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Human Relations #1
quiz review
| Question | Answer |
|---|---|
| What two things are we able to control in life | our attitudes and our actions |
| Most important physical need | sleep |
| 3 needs-other needs critical to our happiness | approval, acceptance and achievment |
| 2 basic principals of feed back | frequency-how often do you hear it; positive-normal |
| all the attitudes and beliefs we have about ourselves | self concept |
| feedback is | information we get about ourselves from other people |
| Societies attempt to get people to follow rules and regulations | socialization |
| the procees to copying someone elses behavior | Imitation |
| a persons attempt to retain individuality while simultaneously making compromises to attain acceptance | individualization |
| process of attempting to assume the roles, attitudes, and behavior of another person | identification |
| nothing we do is caused by outside forces. we choose our behavior. we can't contros the situation but we can control how we respond to it. | choice theory |
| behavior comes from 3 ego states and how they interact with other egos states. adult, child, parent. when you are in the same ego states communications will probably be less stessful. | transactional analysis |
| preception of one's behavior is determined by whether or not we see it as acceptable or not acceptable. "ownership of a problem" | effectiveness training |
| your current emotional state determines your behavior, how we see ourselves in a situation determines how we behave. | perceptual psychology |
| behavior is determined by how we satisfy our needs. higher level needs can't be satisfied until low level needs are met. | maslow's |
| become aware of how your own needs, motivating forces and environmental factors influence your interactions. | causal approach |
| MF= | motivating forces |
| R= | personal resources |
| IPS= | immediate physical setting |
| the needs we have that motivate us to do or not do cettain things | motivating forces |
| the strengths we have that help us meet our needs. | personal resources |
| this is the time and place in which we are behaving | immediate physical setting |
| MF + R + IPS = | BEHAVIOR |
| first tier of maslow triangle | survival - physical needs |
| second tier of maslow's triangle | safety needs |
| third tier of maslow's triangle | love and belonging |
| fouth tier of maslow's triangle | self esteem |
| top of maslow's triangle | self actualization |