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Habit 4: Think Win-W

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QuestionAnswer
Fill in the blank(s): The Main Point of Habit 4: Think Win-Win is about building effective __________ with people by working for their benefit while you are working for your own benefit. relationships
Which "Habit" is about building effective relationships with people by working for their benefit while you are working for your own benefit. Habit 4: Think Win-Win
Pick the description that best describes Habit 4: Think Win-Win. a. I do the most important thing first. b. I have a plan for what I want to accomplish. c. I am considerate of others, but I also have the courage to stand up for myself. c. I am considerate of others, but I also have the courage to stand up for myself.
Win/Lose I'm going to beat you no matter what
Courage: High Consideration: Low Win/Lose
Lose/Win I always get stepped on
Courage: Low Consideration: High Lose/Win
Lose/Lose If I'm going down, you're going down with me
Courage: Low Consideration: Low Lose/Lose
Win/Win We're going to win together
Courage: High Consideration: High Win/Win
People who Think Win-Win or No Deal live by two principles. What are those two principles? Courage and Consideration
Fill in the blank(s): The key to making friends is to deposit acts of _____ and ______ in their Emotional Bank Accounts (and to avoid making withdrawals). kindness helpfulness
EBA stands for `Emotional Bank Accounts
Nothing bankrupts an Emotional Bank Account faster than not... keeping promises
True/False When someone shares something with you in confidence, keeping that information to yourself will withdraw from their EBA? False
True/False Gossiping or backbiting will withdraw from other people's EBA? True
True/False Setting clear expectation will deposit into other people's EBA? True
True/False Apologizing when you are wrong will deposit into other people's EBA? True
True/False Forgiving people so that you don't keep hurting yourself will withdraw from other people's EBA? False
Created by: Affluenza
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