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Emp Skills Vocab 2
| Question | Answer |
|---|---|
| courtesy | showing politeness in one's attitude and behavior towards others |
| solution | a means of dealing with a difficult situation; the way to solve a problem |
| effective | successful in producing a desired result |
| negotiation | a discussion aimed at reaching an agreement |
| issue | problems that can cause conflict in the workplace |
| point of view | seeing issues from different perspectives |
| resourcefulness | the ability to find quick and clever ways to overcome difficulties |
| brainstorming | engaging in an exchange of ideas to solve a problem or meet a challenge |
| professional knowledge | expertise and skills specific to a job or profession |
| verbal communication | using words to express your opinion or how you feel |