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CPHQ-1-PI Tools

Brief Description of PI Tools

TermDefinition
Ishikawa diagram displays cause and effect for contributing causes
Gantt chart timeline project management tool
Poka yoke mistake proofing
Kanban method lean tool for inventory management
Kanban method visual of workflow in order to balance demand w/ capacity & see bottlenecks
fishbone Ishikawa diagram
gap analysis evaluation between current state and future state
frequency distribution used to summarize data into categories
control chart tool used to monitor data over time & visualize process variation
Lean improvement process which targets elimination of waste
DMAIC improvement process which targets eliminating variation
flow chart visual of process steps in sequential order
scatter plot visual of the relationship between 2 variables
Pareto chart helps to prioritize (bars in descending order with a line graph of the cumulative totals)
run chart line graph to display data over time; no control limits
force field analysis lists forces for and against a proposed change
mean average
median midpoint of a ranked order set of data
mode most frequently observed value(s)
affinity diagram used to organize a lot of ideas into clustered groups of like items
measures of central tendency mean, median, mode
measures of variability standard deviation, range, variance
FMEA preventive tool that evaluates processes/equipment for issues in relation to the likelihood of severity, occurrence, and detection
Phases of DMAIC Define - Measure - Analyze - Improve - Control
range difference between the largest and smallest values in a data set
standard deviation average of the deviations from the mean
Matrix Diagram Permits a team to methodically discover and analyze the relationships between 2 or more sets of information. A rating system is used. This visual tool helps a team to reach consensus by providing structure for decision making.
Regression Analysis Statistical procedure to 'predict outcomes' based on how individual variables interact (jointly & individually) with the process being measured
Multiple Regression Analysis Exercise that estimates the effects of 2 or more independent variables (x) on a dependent measure (y)
Nominal Group Technique Group decision-making process for generating many ideas in which each member initially works by him/herself. Also known as brainwriting.
Plan-Do-Check-Act Four-step process designed to continuously improve quality; originally conceived by Shewart
Plan-Do-Study-Act Later adaptation by Deming of the Plan-Do-Check-Act; also referred to as the Deming Cycle or the Deming Wheel
Prioritization Matrix Tools that organizes tasks, issues, or actions and prioritizes them based on agreed-upon criteria. Often displayed in the L-shaped diagram format.
SBAR Evidence-based standardized communication tool; acronym for Situation, Background, Assessment, Recommendation
Six Sigma Improvement methodology that uses statistical analysis & other methods to ELIMINATE DEFECTS and REDUCE VARIATION
Spaghetti Diagram Layout diagram; graphic representation of the flow of traffic or movement.
SIPOC Supplier-Input-Process-Output-Customer … tool used early to provide a broad overview of a process. It identifies key drivers of a process.
Tree Diagram Method that maps out the full range of paths and tasks that are involved in a process; often used in the RCA process to visually display all the causes/process failures related to a specific issue; resembles an organizational chart in appearance.
Created by: smccall