click below
click below
Normal Size Small Size show me how
Managing Apointments
Question | Answer |
---|---|
What is 3 types of Scheduling? | Wave, Clustering, and fixed |
Explain Matrixing | This is when a physician has something going on and in the schedule you must put an X through that section and put the reason for doctor not attending that time. |
How long does a appointment book note appointments for? | 1 year |
Copies of the schedule must be given to all staff at the beginning of the day | True |
What must you include when scheduling? | Name, phone number, and reason for visit |
Appointments scheduled in the appointment books are legal documents | True |
Can you terminate a patient for missed appointments? | yes |
What do you have to do if the office cancels for some reason | Let the patient know but you don't have to tell them why. |
What do you have to do if the patient cancels? | Ask the reason and mark it on the schedule and chart |
What should patient reminders include? | Name, Day, Date, Time, physician name and number. |