Save
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

MOS NATIONALS

QuestionAnswer
What are the three factors that must be considered when scheduling appointments? The three factors are the patients' needs, tyhe provider' habits and preferences, and the availability of rooms and equipment in the facility
What are three strategies for preventing no-shows? Straegies for preventing no-shows include automated call routing, appointment cards, and confirmation calls.
What steps should the MAA take when scheduling outpatient test or procedures? The MAA must have written documentation from the provider authoring the procedure. In some cases, preauthorization from the patient's insurance is needed. Then schedule the test or procedure with the facility & let the patient know about the arrangements.
What is the difference between wave booking and stream/time-specific scheduling? Wave booking is when multiple patients are scheduled at the same time and seen on a first-come first-served basis. Stream/time-specific scheduling is when the patients are scheduled at a set time.
What are the three advantages of computer scheduling? Computer systems have the capacity to display available and scheduled times, as well as length and type of appointment required and day or time preferences. Computer systems also can track future appointments.
When are patients scheduled in wave booking? wave booking schedules all patients at the same time each hour to create short-term flexibility each hour.
How are patients scheduled in cluster or categorization booking? Cluster or categorization booking refers to booking different times of the day for specific kinds of patients.
When scheduling appointments, what factors need to be taken into account? The needs of the patient, the habits and preferences of the provider, and the capacity of the facility.
An office schedules appointments every 20 minutes, with 30 minute blocked off for lunch. However, the provider usually spends 30 minutes with each patient and takes 20 minutes for lunch. The waiting room is usually full. How could the office run smoothly? One way to handle this situation is to set up a meeting with the provider to go over scheduling options.
True or False? Medical practices never charge for no-shows? FALSE
Why is automated call routing a good strategy for preventing no-shows? Gives the patient the option to confirm or cancel the appointment.
A patient was scheduled for an appointment, but the docter was called away due to an emergency. How should the MAA handle the situation? Patients scheduled for later in the day need to be called and rescheduled.
Why is it important to document no-shows? Preauthorization is a formal approval from the insurance company that it will cover the test or procedure. If the insurance company requires this and it is not done, the patient runs the risk of having to pay the full amount for the procedure .
Why is it important to get preauthorization if the patient's insurance requires you to do so? By documenting no-shows, the MAA provides the provider with information about a patient that may warrant further action.
What are the two kinds of coding systems and how are they used? (ICD-9-CM) (ICD-10-CM) Track a patients diagnosis and clinical history.
Name three types of information that fall under the heading "demographics" Three types of information under the heading "demographics"
Created by: Fritts.Destiny
Popular Medical sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards