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MCP4
Medical Office and Clinical Procedures
| Question | Answer |
|---|---|
| An inborn personal quality or characteristic | What is an attribute? |
| The ability coming from one's knowledge, practice or aptitude. | What is a skill? |
| Assessing the seriousness of a client's problem to determine who needs to have medical help first | Triage |
| Working within the guidelines of duties and responsibilities you have been trained for | what is 'scope of practice'? |
| What is the leading cause of mortality and morbidity in Canada? | Cancer |
| Preliminary, acknowledgement, action phase, transitional phase, resolution phase | What are the five stages of illness? |
| Physical, emotional, social, intellectual, spiritual | What are the five dimensions of wellness? |
| The languages, beliefs, values, norms, behaviors, and even material objects that are passed from one generation to the nexta | What is culture? |
| When was the first health-care legislation passed in Canada? | 1867 |
| What province had the first provincial health plan? | Saskatchewan |
| An infection that is contracted in a hospital setting is called what? | Nosocomial |
| What is meant when a test is ordered STAT? | Immediately |
| What are the four different drug names? | Chemical, trade, botanical, generic |
| What are the five principles of the Canada Health Act? | Comprehensiveness, Universality, Portability, Public administration, Accessibility |
| WBC, RBC, Hematocrit, Hemoglobin, Platelet count and diff | Hematological tests |
| What are the 4 sources for medications? | Plant, Animal, Mineral, semi-Synthetic and synthetic |
| How does the autoclave sterilize? | Heat, water and pressure |
| What are 3 ways we sterilize articles? | Steam under pressure, dry heat, and chemical-gas mixtures |
| What are things needed for bacterial growth | Moisture, heat, oxygen, light |
| What is an infectious disease transmitted directly from one person to another? | Communicable disease |
| What is the most effective way of breaking the chain of infection? | Washing your hands. |
| Normal body temperature | 37 degrees C |
| What are the measurements of blood pressure? | Systolic and Diastolic |
| What is a normal adult blood pressure? | 120/80 |
| What is the average pulse rate for a adult? | 60-80 bpm |
| Increased blood pressure is referred to as what? | Hypertension |
| How long should you book a complete physical? | 30 min |
| When do you book counselling appointments? | Before lunch or end of day |
| How long should you book most appointments for? | 15 min |
| What appointments would need to be seen the day they call? | Ear infections, chest pains, UTI's |
| What are the 11 routes of drug administration? | Topical, inhalation, otic, ophthalmic, nasal, sublingual, buccal, vaginal, rectal, oral, and parenteral |
| What is the chain of infection? | Causative organism, host reservoir, portal of exit, portal of entry, susceptible host, incubation period, appearance of clinical signs. |
| What patient information is necessary on all lab requisitions? | Patient's first name, last name, date of birth, gender, address, PHN, phone number |
| What physician information is necessary on all lab requisitions? | Doctor's first name, last name, and location |