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cost standards establish specifics used in measuring goods and product pirce
grades ratings assigned to product about their standerds
ISO 9000 a set quality of standards used everywhere
quality standards minimum quality for product
quantity standards amount need to be produce
quotas goals to be meet
standards statements that are use for a product
time standerds amount of time you have to complete a product
trade association people all in the same industry
customer loyalty a customer's preference for a business
express warranty a warrant expressed verbally
factory-approved service canter business selected by company for repairs
full warranty covers all the product
guarantee promise made by company for a product or service
implied warranty an unwritten unspokened warranty
limited warranty does not cover the whole product
magnuson-moss warranty act a law providing outline for warrantys
malfuction a failure yo preform service
recourse on you can go to for help
warrantor a person who makes and offers the warranty
warranty promise made by sell to fix the product if broken
provision a claus in a legal document to describe requirements
product a good or service sold
Created by: BETAsatchel


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