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Chapter 31
| key words | |
|---|---|
| Chapter 31 On The Job | Property of Ms. Anita |
| re-booking | the process of scheduling clients for return visits |
| client base | clients you serve on a regular basis |
| motives for buying | what we need to know for client product sales |
| assertive personality | determination, ____________________ and ambition are needed to be a successful sales professional |
| retailing | recommending and selling professional products to clients for at-home care |
| up-selling services | recommending and selling additional professional services |
| personal budget | financial planning to manage expenses and debts |
| employee evaluation | feedback on skills, career direction and growth |
| tips | tips |
| commission | compensation paid as a direct result of your service dollars for the salon |
| salary plus commission | compensation structure to motivate and increase productivity |
| salary | the best compensation for salon professionals without a clientele |
| assistant | excellent opportunity for a recent graduate |
| salary, commission, salary plus commission | the three standard methods of employee compensation |
| compensation | work you are actually paid for |
| job description | document outlining all duties and responsibilities of your position |
| people skills | to be an effective team player, practice and perfect__________ |
| client service | in the service business your work revolves around |
| position that is right for you | being honest and evaluating your skills helps to find |
| less flexible | compared to school, your real world work experience is |