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Complaint Processing
DEOMI (test 5)
Question | Answer |
---|---|
Describe roles & responsibilites of EOA in the cojmplaint process | Be familiar w/ DoDD 1350.2; & definition of a complaint (& difference between formal/informal) |
What's the definition of a complaint per DoD? | Any allegation of unlawfull discrimination based on 5 protected categories (oral/written). |
What's an informal complaint? | Allegation of unlwafull discrimination NOT ADDRESSED THRU FORMAL CHANNELS |
What's a formal complaint? | Allegation of unlwafull discrimination submitted in writing to authority in service implementing the regulations |
Recognize major components of EO Complaint process | Intake, processing, Outcome, Follow-up |
Recognize 4 major components of EO Complaint INTAKE interview | Greeting, body, closing & follow-up |
What are the two possible outcomes of an EO complaint? | substantiated, unsubstantiated |
What term defines taking or treatening to take unfavorable personnel action, or witholding action (or threatening to). | Repraisal |