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Complaint Processing
DEOMI (test 5)
| Question | Answer |
|---|---|
| Describe roles & responsibilites of EOA in the cojmplaint process | Be familiar w/ DoDD 1350.2; & definition of a complaint (& difference between formal/informal) |
| What's the definition of a complaint per DoD? | Any allegation of unlawfull discrimination based on 5 protected categories (oral/written). |
| What's an informal complaint? | Allegation of unlwafull discrimination NOT ADDRESSED THRU FORMAL CHANNELS |
| What's a formal complaint? | Allegation of unlwafull discrimination submitted in writing to authority in service implementing the regulations |
| Recognize major components of EO Complaint process | Intake, processing, Outcome, Follow-up |
| Recognize 4 major components of EO Complaint INTAKE interview | Greeting, body, closing & follow-up |
| What are the two possible outcomes of an EO complaint? | substantiated, unsubstantiated |
| What term defines taking or treatening to take unfavorable personnel action, or witholding action (or threatening to). | Repraisal |