Save
Busy. Please wait.
Log in with Clever
or
show password
Forgot Password?
Don't have an account?  Sign up 
Sign up using Clever
or
Username is available taken
show password


Make sure to remember your password. If you forget it there is no way for StudyStack to send you a reset link. You would need to create a new account. Your email address is only used to allow you to reset your password. See our Privacy Policy and Terms of Service.

Already a StudyStack user? Log In

Reset Password
Enter the associated with your account, and we'll email you a link to reset your password.
focusNode
Didn't know it?
click below
 
Knew it?
click below
Don't Know
Remaining cards (0)
Know
0:00
edit
Embed Code - If you would like this activity on your web page, copy the script below and paste it into your web page.

  Normal Size     Small Size show me how

Exam

Chapter 15

QuestionAnswer
Proof Reading Read through 3 times for adequate proof reading
Business Letter Style: 1st Paragraph Identify what the letter is about
Business Letter Style: Use only... Language the reader can understand. Standard Abbreviations
Business Letter Style: How many lines required between inside address and salutation? One
Business Letter Style: Sentences should be: Short, Concise, Clear and Courteous
Business Style: what is most efficient? Full Block
Business Letter Style: What follows a salutation? Colon
What does C: mean? Copy. Let's the recipient know you're also sending to whoever is named after C:
Reference Initials: Used if someone transcribes a letter. If this MA Shelly Smith transcribes a letter for Dr. Peter Jones the reference initials will be PJ/ss (PJ is the Author and ss is the transcriber)
USPS Standards for Envelope Straight Left Margin, All capital letters, No punctuation, Zip Code is 5+4
Postal Meter Expedites the delivery of mail Eliminates need for postage put on at post office
Registered Mail used for valuable items. trackable.
Express Mail Used for items that need to arrive over night or next day delivery.
Enc. Enclosure
C Copy
P.S. Post Script
OCR Optical Character Reader
CAP Capital Letter
ROM Roman Type
LC Lower Case Letter
WF Wrong Font
# Insert Space
BF Boldface Type
STET Let It Stand
] Move Right
[ Move Left
:| Insert Colon
= Align Type Horizontally
ITAL Italic Type
Backwards "P" looking symbol Paragraph Indent
T or F: Modified block, Standard, is the most efficient letter style for the ambulatory care clinic? F: Full Block letter is the most efficient
T or F: Paper for written communications in the office should be of good quality, contain watermarks, and be at least 20-pound stock. T
T or F: A written record of what transpires during a meeting is called the agenda? F: Those are minutes. The agenda lists the specific items that a group plans to discuss
T or F: Business correspondence should be clear, concise and accurate? T
T or F; First class mail is divided into two mail subclasses. T
Mail Processing: Invoices for supplies and equipment? Bookkeeper
Mail Processing: Magazines Placed in Reception Area
Mail Processing: Insurance Forms Insurance Clerk
Mail Processing: Patient Payments Bookkeeper
Mail Processing: Medical Journals Placed on provider's desk
Mail Processing: Personal or Confidential Letters Should not be opened unless MA has been given this responsibility by the provider or office manager.
The Salutation Is: Signature. Greeting. Return Address. Closing Remark. Greeting
When addressing an envelope, how is the state listed? Written Out Completely. Abbr with first 4 letters. Capitalize first 2 letters. Any about as long as capital. Capitalize with first 2 letters
Which is incoming mail to provider? Email. Insurance Forms. Medical Journals. Letters from patients. All? All examples given
The medical assistant, with permission, may sign certain letters: The ordering of supplies/subscriptions. Notification of collection and reminder payments. Dismissal Letters. The first Two Options. The first two options
Addressing Envelope: Addressing machine printed with uniform left margin. All punctuation eliminated. Use dark ink on light background with all capital letters. All All examples given
Type of envelope most often used: Number 7. Number 6&3/4. Number 10. Options two and Three Options two and Three
Periodicals is the new term for: Second class mail. Third class mail. Priority Mail. Parcel Post Mail. Second Class Mail
Before presenting mail to provider for signature, document should be: Date Stamped. Checked for accuracy. Folded. Type don plain paper. Checked for Accuracy
The most secure service the UPSP offers: Priority. Express. Registered. Certified. Registered Mail
Created by: JDenning8984
Popular Medical sets

 

 



Voices

Use these flashcards to help memorize information. Look at the large card and try to recall what is on the other side. Then click the card to flip it. If you knew the answer, click the green Know box. Otherwise, click the red Don't know box.

When you've placed seven or more cards in the Don't know box, click "retry" to try those cards again.

If you've accidentally put the card in the wrong box, just click on the card to take it out of the box.

You can also use your keyboard to move the cards as follows:

If you are logged in to your account, this website will remember which cards you know and don't know so that they are in the same box the next time you log in.

When you need a break, try one of the other activities listed below the flashcards like Matching, Snowman, or Hungry Bug. Although it may feel like you're playing a game, your brain is still making more connections with the information to help you out.

To see how well you know the information, try the Quiz or Test activity.

Pass complete!
"Know" box contains:
Time elapsed:
Retries:
restart all cards