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chptr 7,8,9
vocabulary
| Question | Answer |
|---|---|
| Active listening | participation in the conversation with another by paraphrasing words and phrases or giving approving or disapproving nods |
| Repression | to force painful ideas or impules into the subconscious. |
| Visual learners | are people who need to see picture or see it in writing |
| Auditory learners | are people who learn by hearing. (listen first tahn take notes) |
| Kinesthetic learners | are people who think in terms of sensations or feeling, often move their hands when talking, and respond physically as well as verbally |
| Screening | a preliminary or indicating procedure |
| Triage | a system of sorting and identifying the severity of injuries |
| Analytical | characterized by a method of analysis, a statement of point-by-point examination |
| Critical thinking | using deductive reasoning to examine a problem or issue from a variety of different angles in order to arrive at the most appropriate conclusion and using that inforamationin order to guide behaviors. |
| Denial | a refusal to believe or accept |
| Rationalization | to explain on rational grounds, to devise plausible explanations for one's acts. |
| Malinger | to pretend illness to escape dealing with a situation or obligation. |
| Perception | awareness through the senses |
| Procrastination | intentionally delaying action of somethingthat should be done |
| Resourcefulness | to be a source of suport or supply |
| Patient Education | Information, instructions, and cautions provided to a patientintended to ensure and advance his or her safety, health and or recovery from injury or illness |
| Patient portal | a component of an Electronic Health Records system that allows patients to communicate with their medical office electonically,to request lab results, referrals,appointmentsm and in some instances communicate with doctors via email |
| Teleconference | a meeting held over phone lines incorporating video equipment |
| Reflective communication | an interactioncommunication process in which the receiver uses verbal "mirroring" to restate what the slender has said for optimal clarification by all parties |
| Advocate | someone who speaks for another person or pleads someone else's cause |
| Assertive | confident, persistent mannerof communicating one's thoughts and ideas, in a positive manner |
| Etiquette | conventional rules for correct behavior |
| Empathy | sympatheticall trying to identify one's feelings with those of another |
Created by:
bpstears
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