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NIC RID CPC Tenets
Detailed cards to memorize by tenet number
Question | Answer |
---|---|
Confidentiality | Tenet 1.0 |
1.1 | Share assignment related information on an "as-needed" basis |
1.2 | all written records should be safely handled to maintain client confidentiality |
1.3 | Inform client if the law requires you to break confidentiality |
Professionalism | Tenet 2.0 |
2.1 | Provide service regardless of race, religion, gender, national origin, etc. |
2.2 | Assess consumer needs and the situation before and during the assignment and make changes as needed |
2.3 | Render the message faithfully by conveying the content and spirit of the message. use language most readily understood. correct errors discreetly and quickly. |
2.4 | Request support (team) when needed |
2.5 | refrain from giving counsel, advice, or personal opinions |
2.6 | provide information regarding available interpreting or community resources, without infringing on client rights. |
Conduct | Tenet 3.0 |
3.1 | consult the appropriate people to discuss the interpreting situation, placement and other adaptions that may be needed for successful interpreting |
3.2 | decline or withdraw from assignments that cannon be completed due to physical, mental, or emotional factors |
3.3 | avoid dual or conflicting roles |
3.4 | Comply with established workplace code of conduct and the CPC. Notify appropriate personnel and seek resolution if conflicts exist. |
3.5 | conduct and present yourself in an unobtrusive manner and choice of attire |
3.6 | no drugs before or during assignments |
3.7 | tell those involved of any actual or perceived conflicts of interest. |
3.8 | avoid actual or perceived conflicts of interest that could cause harm or interfere with effective interpreting |
3.9 | refrain from using confidential information for personal gain |
3.10 | refrain from using confidential information for affiliations or entities |
Respect for Consumer | Tenet 4.0 |
4.1 | consider consumer needs and requests regarding language preferences, and render the message accordingly |
4.2 | approach consumers with a professional demeanor at all times |
4.3 | obtain the consent from the consumer to bring an intern to an assignemnt |
4.4 | facilitate communication access and equality, and support the full interaction and independence of consumers |
Respect for Colleages | Tenet 5.0 |
5.1 | maintain civility towards colleagues, interns, and students |
5.2 | work cooperatively with teams before the assignment and providing courteous assistance for the accuracy of the message |
5.3 | approach colleagues privately to discuss and resolve breaches in conduct. file a formal grievance only after this is unsuccessful or the breach is harmful or habitual. |
5.4 | assist and encourage colleagues by sharing information and acting as a mentor |
5.5 | obtain the consent of colleagues before bringing an intern to an assignment |
Business Practices | Tenet 6.0 |
6.1 | accurately represent qualifications - certification, education... Provide documentation when requested |
6.2 | honor professional commitments and terminate assignments only when fair and justifiable grounds exist |
6.3 | promote conditions that are conducive to effective communication. inform parties if it's not. seek to rectify. |
6.4 | inform the appropriate people in a timely manner if you are delayed or unable to complete an assignment |
6.5 | reserve the option to decline or discontinue an assignment if working conditions are not safe, healthy, or conducive to interpreting |
6.6 | refrain from harassment or coercion before, during, or after an assignment |
6.7 | render pro bono services in a fair and reasonable manner |
6.8 | charge fair and reasonable fees, and arrange for payment in a professional manner |
Professional Development | Tenet 7.0 |
7.1 | increase knowledge and strengthen skills through workshops, education, mentoring... |
7.2 | know the laws, policies, rules, and regulations that affect interpreting |