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Detailed cards to memorize by tenet number

Confidentiality Tenet 1.0
1.1 Share assignment related information on an "as-needed" basis
1.2 all written records should be safely handled to maintain client confidentiality
1.3 Inform client if the law requires you to break confidentiality
Professionalism Tenet 2.0
2.1 Provide service regardless of race, religion, gender, national origin, etc.
2.2 Assess consumer needs and the situation before and during the assignment and make changes as needed
2.3 Render the message faithfully by conveying the content and spirit of the message. use language most readily understood. correct errors discreetly and quickly.
2.4 Request support (team) when needed
2.5 refrain from giving counsel, advice, or personal opinions
2.6 provide information regarding available interpreting or community resources, without infringing on client rights.
Conduct Tenet 3.0
3.1 consult the appropriate people to discuss the interpreting situation, placement and other adaptions that may be needed for successful interpreting
3.2 decline or withdraw from assignments that cannon be completed due to physical, mental, or emotional factors
3.3 avoid dual or conflicting roles
3.4 Comply with established workplace code of conduct and the CPC. Notify appropriate personnel and seek resolution if conflicts exist.
3.5 conduct and present yourself in an unobtrusive manner and choice of attire
3.6 no drugs before or during assignments
3.7 tell those involved of any actual or perceived conflicts of interest.
3.8 avoid actual or perceived conflicts of interest that could cause harm or interfere with effective interpreting
3.9 refrain from using confidential information for personal gain
3.10 refrain from using confidential information for affiliations or entities
Respect for Consumer Tenet 4.0
4.1 consider consumer needs and requests regarding language preferences, and render the message accordingly
4.2 approach consumers with a professional demeanor at all times
4.3 obtain the consent from the consumer to bring an intern to an assignemnt
4.4 facilitate communication access and equality, and support the full interaction and independence of consumers
Respect for Colleages Tenet 5.0
5.1 maintain civility towards colleagues, interns, and students
5.2 work cooperatively with teams before the assignment and providing courteous assistance for the accuracy of the message
5.3 approach colleagues privately to discuss and resolve breaches in conduct. file a formal grievance only after this is unsuccessful or the breach is harmful or habitual.
5.4 assist and encourage colleagues by sharing information and acting as a mentor
5.5 obtain the consent of colleagues before bringing an intern to an assignment
Business Practices Tenet 6.0
6.1 accurately represent qualifications - certification, education... Provide documentation when requested
6.2 honor professional commitments and terminate assignments only when fair and justifiable grounds exist
6.3 promote conditions that are conducive to effective communication. inform parties if it's not. seek to rectify.
6.4 inform the appropriate people in a timely manner if you are delayed or unable to complete an assignment
6.5 reserve the option to decline or discontinue an assignment if working conditions are not safe, healthy, or conducive to interpreting
6.6 refrain from harassment or coercion before, during, or after an assignment
6.7 render pro bono services in a fair and reasonable manner
6.8 charge fair and reasonable fees, and arrange for payment in a professional manner
Professional Development Tenet 7.0
7.1 increase knowledge and strengthen skills through workshops, education, mentoring...
7.2 know the laws, policies, rules, and regulations that affect interpreting
Created by: callievanwagenen
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