Learning the Menu
Quiz yourself by thinking what should be in
each of the black spaces below before clicking
on it to display the answer.
Help!
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| What is our address & phone number? | 12258 Jefferson Ave. Newport News, Va, 23602
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| What are our hours of operation? | M-Th:4-10pm, F:4-11pm, Sat:12-11pm, Sun:12-9:30pm
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| What does "No Worries Hours" mean? | It means Happy Hour, but we don't have it, we only have all day drink specials.
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| How can you tell if a server has greeted a table? | Coasters are spread out in front of each costumer.
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| List all the methods of payment that we accept. | Visa, Mastercard, American Express, Gift Cards, Cash, Tuckaways
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| What denominations are our gift cards available in? | $10, $25, $50, $100
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| How would you handle a costumer who has never been to Outback Steakhouse? | Let the server and Manager know, review the menu with them if they are waiting.
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| How would you handle a party that doesn't like where they have been seated? | Move them to wherever they would like to sit.
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| How would you handle a costumer that makes a negative comment when leaving? | Get a manager.
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| How would you handle a table that hasn't been waited on? | Get their drink order, tell the manager, get the drinks to the table immediately.
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| How would you handle a table that hasn't been bussed yet? | Page customers for open table, initiate conversation while waiting for table to be bussed. (i.e. Have you ever been here before? etc.)
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| How would you handle a party with children? | Get them crayons, coloring books, and toys; ask about highchairs, booster seat, etc. If child is restless offer Aussie bread or anything to keep them entertained.
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| How would you handle customers at the door, but we aren't open yet? | Offer to let them wait in the lobby, offer them drinks and menus while they are waiting.
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| How would you handle a costumer that doesn't want to wait? | Let them know their other options (seating at the bar, self-seating at the lounge table). Let them know if there is a cocktail server available to get Aussie-tizers and beverages. Guarantee them it is worth the wait.
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Review the information in the table. When you are ready to quiz yourself you can hide individual columns or the entire table. Then you can click on the empty cells to reveal the answer. Try to recall what will be displayed before clicking the empty cell.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
To hide a column, click on the column name.
To hide the entire table, click on the "Hide All" button.
You may also shuffle the rows of the table by clicking on the "Shuffle" button.
Or sort by any of the columns using the down arrow next to any column heading.
If you know all the data on any row, you can temporarily remove it by tapping the trash can to the right of the row.
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Created by:
kelibell224
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