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CML Pizza
how to work at a pizza place
Question | Answer |
---|---|
Give an example of a product to suggestively sell. | Crazy Bread, Caesar wings, Dippers, soda, etc. |
What is the customer satisfaction log and how is it used? | It is found in the Quarter Book, it is used to record orders that need to be replaced with customer's name and contact information. |
Give three examples of how to exceed customer expectations. | Carrying orders out for customers that need assistance, using a customer's name whenever possible, suggestive selling to complete their order, handing premiums to their children, honoring competitors coupons, etc. |
In CCRS, what is the front counter person's responsibility? | The greeter or expediter must call back the number of pizzas being sold to the customer. listen for response from the dress station. |