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green - communicatio
Green Mod - Communication
| Question | Answer |
|---|---|
| CPX | physical examination |
| AHE | annual health examination |
| A/S | allergy shot |
| CON | consult |
| REF | referral |
| N/S | no show |
| F/S | flu shot |
| PP | postpartum check |
| V/S | vital signs check |
| BP | blood pressure |
| Wave scheduling | scheduling several clients for the same block of time, typically an hour |
| affinity scheduling | scheduling similar appointments together, for example, scheduling physical examinations on a certain day |
| 6 Ps to answer phone | promt; polite, precise; professional; positive; patient |
| Parts of a message | 1. name of caller, 2. name of patient 3. phone #, 4. date/time, 5. call mngmt (call, call back, no call necessary, 6. short msg, 7. signature of message taker |