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ACE Personal Trainer Study Cards Ch14

Why is it important to monitor your non-verbal behaviors and watch your client's non-verbal behaviors? 1 93% of communication comes from non-verbal behaviors and these often tend to be more reliable. A person's gestures, posture and other actions provide a constant source of information.
What are the six steps in the basic process of the client personal training program planning? 2 1) Setting goals 2) Generating alternatives 3) Exploring the alternatives 4) Making the decision 5) Formulating a plan 6) Evaluating the implementation
What are the four stages of the personal trainer/client relationship? 3 1) R Rapport 2) I Investigation 3) P Planning 4) A Action
What are three basic attributes or qualities to help a relationship be successful? 4 1) E Empathy 2) W Warmth 3) G Genuineness
What are six good attending behaviors? 5 1) Posture 2) Positioning 3) Mirroring 4) Eye contact 5) Gestures 6) Environment
How do clients gather information through their senses? What percentage of each is used? 6 a) Visual: 60% of the population b) Auditory: 20% c) Kinesthetic: 20%
Created by: icehands
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