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Leadership

FBLA Organizational Leadership Competition Study Guide

QuestionAnswer
Leadership Influencing others to achieve a specific goal.
Systems Thinking Seeing the "Big Picture" and how all parts of a company connect
Pygmalion Effect High expectations from a leader = High performance from the follower.
Theory X The belief that employees are lazy and need to be controlled.
Theory Y The belief that employees are self-motivated and want to work
Equity Theory Motivation based on the fairness of rewards compared to others.
Expectancy Theory People work hard if they believe the effort leads to a reward they value.
LMX Theory Focuses on the unique 1-on-1 relationship between a boss and a follower.
Servant Leadership Leading by putting the needs and growth of followers first.
Stewardship Caring for the organization so it stays healthy for the long-term.
Cross-Functional Team A team made of members from different departments (like Sales + IT).
Referent Power Power that comes from being liked and respected by others.
Expert Power Power that comes from having specialized skills or knowledge.
Mission Statement Why the organization exists right now.
Vision Statement What the organization wants to become in the future.
Active Listening Fully concentrating on, understanding, and responding to a speaker.
Feedback The part of communication that confirms the message was understood.
Resiliency The ability to bounce back quickly from a failure or crisis.
Empowerment Giving followers the authority and power to make their own decisions.
Ethical Justification Making excuses to explain why "bad" or unethical behavior was okay.
Decisional Role Being the "entrepreneur" (new ideas), the "disturbance handler" (fixing drama), and the "resource allocator" (deciding who gets the budget)
Interpersonal Roles Being the "face" of the company, a leader, or a liaison between groups.
Informational Roles Acting like a vacuum (gathering info) and a megaphone (sharing it).
Employee-Centered Behavior Focused on the people doing the work and their well-being.
Job-Centered Focused only on the task and the "bottom line."
Maslow’s Hierarchy People have levels of needs (Food/Safety $\rightarrow$ Social $\rightarrow$ Self-Esteem). You can't motivate someone with "employee of the month" if they can't pay their rent.
What is the primary difference between a "group" and a "team"? A team has a shared goal and holds members mutually accountable.
Servant Leadership the leader serving the needs of followers to help them grow?
Effective Follower think independently and offer constructive feedback.
Systems Thinking Understanding how different parts of an organization affect each other.
What is the very first step in Crisis Management? Risk Identification
What "closes the loop" in the communication process feedback
A manager acting as a "Liaison" between two departments is in an Interpersonal role
A manager who gathers news about the industry and shares it is in an Interpersonal role
Reinforcement Theory Using rewards (carrots) or punishments (sticks) to change behavior.
Strategic Vision The "Big Picture" plan for the future.
Achievement Motivation The inner drive to overcome challenges and reach goals
Leader Motive Profile A personality type that wants to have influence (power) but uses it to help the organization, not just themselves.
Transformational Focuses on massive change and high-level inspiration.
Stewardship Treating an organization like a borrowed asset that you must protect and improve for the future.
Functional Team People from the same department (all Accountants).
Self-Managed Team A team with no "official" boss that makes its own decisions.
Created by: Rachel-reams
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