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Product Playbook
Social Media
Question | Answer |
---|---|
What platforms do we have for social media ads? | Meta (Facebook and Instagram), TikTok, Linked In |
What four things are needed to launch any Meta ads? | Access to the Facebook page Domain verification Pixel shared or set up in GTM Creative or inventory feeds |
Turnaround Time - FB Ad live? | 24 hours *pending compliance |
Turnaround Time - Compliant FB Ad? | 72 hours |
Turnaround Time - Catalog setup? | 1 week |
Turnaround Time - Ad copy changed? | 8 hours |
What are the minimum budgets for Meta (FB + Insta)? | $1,500 per focus (but Stellantis can go as low as $1,000) |
Targeting - What is the geographical recommendation for FB + Instagram? (miles) | 1-50 mile radius (15 minimum for HEC) |
Targeting - What are the audience recommendations for FB + Instagram? (There are 5 recommendations) | - 1st Party; min list size = 1 *will not serve if list is too small however; recommend layering if list is not large - Website Remarketing - Facebook Page Remarketing - Interacted with Ads Remarketing - 3rd Party Integrations (Oracle) |
What are the 6 FB + Instagram ad types | - Reach Ads - Website Traffic Inventory Ads - On-Facebook Destination - Lead Generation - Messenger Ads - Website Conversations |
Definition - Which Ad Type? Ads are optimized to reach as many people as possible within the target audience to build brand awareness | Reach Ads |
Definition - Which Ad Type? Utilizes dynamic inventory feed to link users to VDP pages | Website Traffic Inventory Ads |
Definition - Which Ad Type? Utilizes dynamic inventory feed to send users to “Facebook VDP” and encourage users to message the client Facebook page | On-Facebook Destination |
Definition - Which Ad Type? Utilizes multiple creative types to optimize for Facebook lead forms | Lead Generation |
Definition - Which Ad Type? Ads are optimized to serve to users most likely to use messenger and lead the user to messenger when they interact with the ad | Messenger Ads |
Definition - Which Ad Type? Utilizes multiple creatives to optimize for lead generation on the clients’ website | Website Conversions |
What are Facebook and Instagram's additional reporting capabilities? (There are 4) | - Matchback Reporting - Attribution Reporting - Dynamic Creative Performance - In-platform A/B Tests |
Which item is needed before a TikTok launch? | Motion graphic, GIF, or video up to |
What is the minimum budgets for TikTok? | $1,000 per campaign |
Targeting - What is the geographical recommendation for TikTok? | -DMA - City - State - Tiktok is currently testing zipcode and radius targeting internally but it is not available to partners yet. |
Targeting - What are the audience recommendations for TikTok? (There are 5 recommendations)- | - Interest Targeting - Device & Connections - Hashtag Interactions - Lookalike Audiences - Website Retargeting |
What are the 5 ad types for TikTok? | - Reach Ads - Website Visits - Video Views - Lead Generation - Conversion Ads |
What item is needed before a LinkedIn launch? | Social manager added as an admin to the Linkedin company page |
What is the minimum budgets for LinkedIn? | $1,000 per ad |
Targeting - What is the geographical recommendation for LinkedIn? | DMA States Cities (no radius or zip codes allowed) |
Targeting - What are the audience recommendations for LinkedIn? (There are 5 recommendations) | Job Experience Education Demographics Company Interests & Traits |
What creative assets are used for LinkedIn ads? | Single Image (Horizontal, Square, or Vertical) Video (Horizontal Ratio, Square Ration, vertical ratio) |
What are the 7 LinkedIn ad types? | Image & Video Carousel Ads Event Ads Conversion / Message Ads Lead Generation Text Ads Spotlight Ads |
What are the two package options for Organic Social Posting? | Standard and Premium |
What does the Standard Posting Package cost for Organic Social Posting? | $399/month |
What does the Standard Premium Package cost for Organic Social Posting? | $599/month and up |
What is included in the Standard Posting Package? | Posting 2x per week Posting to Facebook |
What is included in the Premium Posting Package? | Posting on alternate days 3 - 4x week Posting to Instagram (1x week) Posting content to Facebook and Instagram |
What is needed before launching reputation management? | Logins for each platform |
What is the minimum budget for reputation management? | $500/month |
What is included in reputation management? | Responses to ALL review, good and bad, on top platforms including: -Google+ Review Monitoring -Facebook Review Monitoring -Two other platforms of your choice, DealerRater, Cars.com. Yelp, etc. -Escalation of all negative reviews 3 stars and below |