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Habit 4 Study Guide

TermDefinition
Win-Lose a distributive negotiation where one negotiator's gain the other negotiator's loss.
Lose-Win a distributive negotiation where one negotiator's loss is the other negotiator's gain.
lose-lose A lose-lose situation or result is one that is bad for everyone who is involved..
Win-Win or No Deal if a mutually beneficial situation can't be reached, then both parties “agree to disagree” and both walk away with no hard feelings.
Deposit of Kindness involves do small acts of kindness, keep promises, keep confidence, be loyal, set clear expectations, apologize, and forgives.
Created by: peb1220
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