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WRS 1
| Question | Answer |
|---|---|
| An employee at an auto repair garage proposes a new, efficient way to safely dispose of used motor oil. This is an example of: | . creativity and innovation. |
| Which is the best example of "demonstrating creativity and innovation"? | Developing and/or improving products, services, or processes |
| You have researched the history of a product development and are about to propose providing an additional service to your customers that should create return business and customer loyalty. This proposal is an example of: | creativity and innovation. |
| Eli proposed a plan to expand his business while cutting costs. This is an example of | creativity |
| Jasmine created an interactive department calendar, using an app to track attendance. Essentially she demonstrated: | creativity |
| Shawnee submitted new procedures to her supervisor on how to improve sales and service, based on a new model she learned about during a professional development conference. These new procedures represent a(n): | innovation |
| An example of demonstrating creativity and innovation at work is to: | learn to do your job more efficiently. |
| The ability to find and allocate available resources to improve a product or service is an example of: | innovation. |
| During a staff meeting, a supervisor asks employees to bring new ideas to the next staff meeting that will improve customer service. The BEST way to come up with good ideas is to | research how competitors have done it. |
| Which of the following statements best resembles the creative process? | Find a pattern and disrupt it. |
| Following problem-solving steps, what is the FIRST step you should take to ensure all work is completed? | Clarify the priority of objectives with the project leader. |
| The activity of examining information, events, or relationships and making disciplined assumptions that are clear, rational, open-minded, and based on evidence is: | critical thinking |
| lighted “Open” sign. Today, the sign does not come on. How would Barry most efficiently determine if the problem is with the power company or the sign itself? | Attempt to switch on another device to see if it has power |
| Laurette’s supervisor asks her to select the best contractor for an upcoming construction job. Laurette narrows the choices down to four contractors. What is the process for making her decision? | Evaluate all factors needed and select the most suitable contractor based on the factors |
| Paul feels the schedule posted at his place of employment is confusing. He creates a new form and presents it to his manager, sharing his thoughts on how it could improve the current schedule. This shows Paul's: | initiative. |
| Which of the following best resembles initiative? | Seizing a leadership opportunity |
| Carla believes she is more productive when she listens to music at work, but her boss does not allow it. She should | follow company policy. |
| Justice told his boss he would finish the financial report by Friday. Following through on his commitment is an example of which positive workplace trait? | integrity |
| Being a responsible citizen means you should | make ethical decisions. |
| Complying with workplace policies demonstrates: | integrity. |