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Resident Service
Management
| Question | Answer |
|---|---|
| __________________ means any threat to the psychological well-being of a resident that result in psychological or emotional distress. | mental abuse |
| A resident is being discharged from your facility for failure to pay for his care. According to the “Resident’s Bill of Rights,” what is the proper amount of notice that he must be given? | 14 days |
| Which resident right is being violated if a health care employee enters the cafeteria and hears another employee talking about a resident with their co-workers? | The resident's right to privacy |
| If a resident receives behavioral care from the ALF, a manager must ensure that a behavioral health professional evaluates the resident within ___ calendar days before acceptance of the resident or before the resident begins receiving behavioral care. | 30 Days |
| When a Service Plan is prepared, an assessment of the resident will be started on the first day of admission and completed within ______ days of admission. | 14 Days |
| A manager of an ALF, authorized to provide personal care services, may accept or retain a resident who has a stage 3 or stage 4 pressure sore, as determined by a registered nurse or medical practitioner if the requirements in subsection (B)(2) are met. | True |
| If for some reason a resident is unable to exercise their rights on their own behalf, who will exercise the rights of that resident on their behalf? | the resident's rights will be exercised by the person appointed under state law to act in that resident's behalf |
| How will residents be informed of their rights and of all rules and regulations governing resident conduct and responsibilities? | both orally and in writing |
| True or False: A resident may manage their own financial affairs. They are not required to deposit personal funds with the facility. | True |
| Which term is defined as "the failure of an adult to provide care, nutrition, clothing, shelter, supervision when necessary, and/or medical care for themselves"? | Self-Neglect |
| What does “representative payee” mean? | the social security payments are sent directly to the facility |
| What is one of the most critical parts of a manager’s job? | ensuring adequate care for residents |
| Which resident right is being violated if the manager enters the facility’s cafeteria and hears a caregiver talking about a resident with their co-workers? | The resident’s right to privacy. |
| __________ means any threat to the psychological well-being of a resident that result in psychological or emotional distress. | mental abuse |
| According to the rules concerning accidents and incidents, when must corrective action for abuse be taken? | immediately |
| True or False: Medicare will only pay for care that it determines to be medically necessary? | True |
| When is a service plan updated for a resident receiving supervisory care services? | every 12 months |
| When a resident becomes aggressive, what should be your first response? | remove all other residents from harm |
| The illegal use of a resident’s resources for another’s profit is considered _________________. | exploitation |
| True or False: When implementing service plans for residents, the resident’s needs must be met while respecting their choices. | True |
| Why are elderly residents more inclined to succumb to infections? | less efficient immune systems and chronic disease |
| If an evacuation of the facility becomes necessary, which residents are evacuated first? | residents needing no assistance |
| True or False: A Licensed Manager is NOT responsible for all that occurs at the facility. | False |
| One of your caregiver employees notices that a resident has lost 20 lbs in the last month. What is your employee's best course of action? | notify you (the facility manager) or the manager designee |
| The Resident Service Plans must be completed no more than how many days after admission? | 14 calendar days after admission |
| When a resident receives outside care from hospice or home health agency, these agencies must coordinate with who? | Facility Staff |
| Resident centered care is best described as care determined by? | The resident's preferences |
| Snacks must be available when? | Between meals |
| How should you address behaviors in the resident service plan? | identify the situation that triggers behaviors |
| The State licensing and survey agency has the authority to terminate what? | a facility license |
| An effective manager must have a method for solving problems. What is the first step in the problem solving process? | identifying the actual problem |
| Dementia means a progressive loss of what? | mental functioning |
| What does quality of life in a facility mean? | ability to make choices about daily lives |
| What is CVA? | Stroke |
| What is the term for when plaque gathers on the walls of arteries? | Atherosclerosis |
| TBI is an injury of the _____________? | brain |
| Mr. Ray’s fluid consumption for the day included 13 oz for breakfast, 14 oz for lunch, 8 oz for dinner, and 24 oz for snacks. How much fluids did Mr. Ray consume in ml? | 1770 ml |
| What is the most common psychological disorder of later life? | Depression |
| When a resident becomes aggressive, what should be your first response? | Remove all other residents from harm |
| True or False: Most residents in assisted living have chronic deterioration? | True |
| A resident with femoral neck fractures has a problem with which body part? | Hip |
| The most common feelings experienced by residents being admitted to nursing homes for the first time are feelings of | abandonment |
| If a resident has terminal cancer and fear of dying, what is an acceptable response? | let the resident talk about their feelings and actively listen |
| When caring for a resident, what should be the most important consideration? | Residents preferences |
| What is the most common form of Dementia? | Alzheimer's disease |
| What best defines proper documentation? | All information is recorded |
| Prior to occupying of any sleeping room by a new resident, the room must be thoroughly cleaned, including: | bed, bedding, furnishing |
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Chimdi24
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