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Word Topic 7
| Question | Answer |
|---|---|
| Stationery | Unlined paper used for formal and informal correspondence |
| Correspondence | Communication in a written form via written letter, note, card or electronic mail. |
| Letterhead | A type of stationery used by Businesses or Organizations. A logo and contact information are included on letterhead. |
| Letter | Written Correspondence. |
| Note | An informal and shortened form of letter |
| Watermark | A transparent logo often used on business letterhead. |
| RSVP | répondez s'il vous plaît A French acronym that translates to say: Respond, please. When added to an invitation it means that the host would like each person invited to reply back to say if they will or will not be attending the event. |
| Condolence | An expression of sympathy with a person who has experienced pain, grief, or misfortune. Ex- after a sickness, death, loss of job |
| Congratulate | To express joy or acknowledgment, as for the achievement or good fortune of someone. Ex- after announcement of birth, wedding, graduation, retirement. |
| Salutation | the word or phrase of greeting (as Gentlemen or Dear Sir or Madam) that conventionally comes immediately before the body of a letter |
| Closing | The word or phrase of farewell (as Sincerely or Yours truly) that conventionally comes immediately before a writers signature. |
| CC | An acronym for Carbon Copy that is followed by a person’s name. This means that a copy of the letter has also been sent to the person(s) listed. (also sometimes called a Courtesy Copy) |
| BCC | An acronym for Blind Carbon Copy that is followed by a person’s e-mail address. This means that a copy of the letter or e-mail has been sent to the person(s) listed but the original recipient of the e-mail does not know that it has been sent. |
| PS | An acronym for Post Script. This is used in an informal letter when additional information needs to be added to a letter after it has already been written. |
| Enclosure | A list of additional documents to be included in an envelope with a Business Letter. |
| An abbreviation meaning Electronic Mail. An informal form of written correspondence that is also often used in business settings. | |
| Business Letter- | Formal communication from the owner or a representative of a business to an individual, another business or an institution. |
| Personal Business Letter | Formal communication from an individual to a business, institution, government or another person. |
| Personal (Friendly) Letter | Letter- Communication from one individual to another (usually family, friend or acquaintance). Personal letters are less formal than business letters, but not informal. |
| Complaint Letter | Letter sent to inform a person or business of a problem that an individual had or is having with the company, an employee, or service provided. |
| Apology Letter | Letter sent to a person or business from an individual or business to offer an apology for some act of offense (intended or unintended). |
| Thank You Letter | Letter sent to a person or business from an individual or business to offer thanks for some act of kindness. |
| Resignation Letter | Letter sent to a business from an individual or business to inform them that their employment will no longer be effective. |
| Letter of Recommendation | Letter sent to a business or institution recommending a person as a good candidate for employment or other position. |