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Hospital Flow
| Question | Answer |
|---|---|
| Physician Order | Written orders for requested services |
| Scheduling | Services requested are scheduled in the hospital system |
| Admit/Registration | Demographics, Patient Consents |
| Insurance Verification | Verify coverage, Obtain Certification for services |
| Patient Care | All care provided by facility/provider(s) |
| Charge Capturing | Gather all charge documents, Ensure all services rendered are billed |
| Procedure Coding | All services not captured by chg. documents are assigned appropriate coding |
| Discharge | Appropriate discharge documentation, All constent/forms signed by patient |
| Diagnosis Coding | ICD-10-CM coding assigned for all services |
| Billing | Generation of UB-04 for facility services |
| Re-Billing | Additional charges, Late charges |
| Appeals | Reconsideration of services not paid/paid incorrectly |
| Patient Billing/Collection | Bill patient for portion after insurance due from patient |
| Collections | Collection follow-up for patient balance, Balance not paid by patient |
| Payment Posting | Posting of insurance/patient payments and appropriate contractuals |
| End of... | Hospital Revenue Cycle |