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CPC 1st three codes
match code with illustrative behavior for 3 of 7 codes
| Question | Answer |
|---|---|
| Share assignment-related information on “as-needed” basis | Confidentiality |
| Manage data, invoices, records, or other situational or consumer-specific information (e.g., shredding, locked files). | Confidentiality |
| Inform consumers when fed. or state mandates require disclosure of confidential info. | Confidentiality |
| Provide service delivery regardless of race, color, national origin, gender, religion, age, disability ,sexual orientation, or any other factor. | Professionalism |
| Assess consumer needs and situation before and during the assignment and make adjustments as needed. | Professionalism |
| Render the message faithfully by conveying the content and spirit of what is being communicated, using language most readily understood by consumers, and correcting errors discreetly and expeditiously. | Professionalism |
| Request support when needed to fully convey the message or to address exceptional communication challenges. | Professionalism |
| Refrain from providing counsel, advice, or personal opinions. | Professionalism |
| Judiciously provide information or referral regarding available interpreting or communityresources w/out infringing on consumer rights | Professionalism |
| Decline assignments or withdraw from the interpreting profession when not competent due to physical, mental, or emotional factors. | Conduct |
| Avoid performing dual or conflicting roles in. | Conduct |
| Comply with established workplace codes of conduct, notify appropriate personnel if there is a conflict w/CPC, seek resolution | Conduct |
| Conduct and present themselves in an unobtrusive manner and exercise care in choice of attire. | Conduct |
| Refrain from the use of mind-altering substances before or during the performance of duties. | Conduct |
| Disclose to parties involved any actual or perceived conflicts of interest. | Conduct |
| Avoid actual or perceived conflicts of interest that might cause harm or interfere with effectiveness of service. | Conduct |
| Refrain from using confidential interpreted information for personal, monetary, or professional gain. | Conduct |
| Refrain from using confidential interpreted information for the benefit of personal or professional affiliations or entities. | Conduct |
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